Why does PlayStation lock your account?

When you create an account for PlayStation™Network (PSN), you agree to obey the PlayStation Network Terms of Service, which includes the Community Code of Conduct. If you breach these terms we may temporarily or permanently suspend your account.
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Why did my PlayStation account get locked?

My Sony account is locked

"The maximum number of failed login attempts has been reached. Your account will be locked for 120 minutes to protect your security." After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with how you enter your password.
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Can Sony lock your account?

A PSN account that is locked might mean several things. Sony chose to freeze your account out of an abundance of caution since someone could be attempting to access it.
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How long is my PlayStation account suspended for?

Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense). How can I find out why I was moderated?
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Why Sony PlayStation gamers report being locked out of their accounts without clear reasoning?

PlayStation gamers reported being locked out of their accounts and games on PS4 and PS5 gaming consoles without any clear reasoning. Users of the gaming console, PlayStation 4 and PlayStation 5 reported being locked out of their PlayStation accounts and games without any clear reasoning.
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How to UNLOCK Games on PS5 (EASY) (2022) | SCG

How do I fix my locked PlayStation account?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Does Sony ban PSN accounts?

TLDR: Sony can ban you and revoke access to your account for any reason at all. You are not entitled to any evidence or appeal.
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Can I get back a permanently suspended PlayStation account?

PlayStation/Sony don't even need a reason to ban you. They retain the unequivocal right to ban anyone at any time and they can suspend there own services at any time. One doesn't get a permanently suspended account unsuspended.
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Can I create a new PSN account after being suspended?

It is very serious if the permanent suspension is accidental, of course, as while it's easy to make a new PlayStation account, there is no way to bring over purchases from another account. Any games, DLC, or digital credit owned by the player previously would therefore be lost.
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What happens if your PlayStation account gets temporarily suspended?

In most cases you will receive an email explaining why you have been suspended and how long the suspension will last. If your suspension is temporary, you will be able to use your account once your suspension ends. To prevent a future suspension, remember to abide by the Code of Conduct whenever accessing PSN.
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Can I sue PlayStation for banning my account for no reason?

You can sue them for anything you like. Just find yourself a lawyer who will take the case. It is highly unlikely you will win anything. Video game companies can ban you from using their online servers for any reason or none at all, just as I can ban you from coming into my house for any reason or none at all.
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Can Sony ban your IP address?

If there are no PSN issues and you receive this error, your IP address has been blocked for activity that violates the PSN Terms of Service and User Agreement. The activity may have been caused by a virus on a device connected to your home network.
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Can I call PlayStation support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can you recover a PlayStation account without email?

If you've forgotten your PlayStation account's email address or can no longer access it, you can still recover your account by contacting PlayStation Support.
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How to get my PlayStation account back without phone number?

How to recover your account with 2SV backup codes online
  1. Try to sign in to Account Management.
  2. Click on Trouble Receiving Code? > Sign In Using a Backup Code.
  3. Enter one of your 10 backup codes (each code can be used once) and select Verify.
  4. Click on Continue to sign in to your account.
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Why can't I create a PlayStation account?

This may be because you have lost internet connection or because PlayStation Network is currently undergoing maintenance. Please check your internet connection and visit the PSN status page. If you cannot create an account because your email address is already being used, please contact us to verify the email account.
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What does permanently suspended mean?

Related Definitions

Permanent Suspension means the occurrence and continuation of a Suspension for 12 consecutive months.
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Is WS 116331 5 a permanent ban?

If this error appears while using PlayStation™Network, your account may be temporarily suspended: Please check if you can sign in from another device such as a PC or mobile device. If you cannot sign in from another device, your account is suspended due to a violation of the terms of service.
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Has Sony restored some suspended PlayStation accounts?

Sony has reportedly restored some suspended PlayStation accounts of people who were accidentally banned, reports The Verge.
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How do I contact PlayStation about suspension?

Give PlayStation a call at 1-800-345-7669.
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Why is my ps5 console suspended?

As a chargeback can indicate you suspect fraud or account take-over, we will suspend your account or console to protect it while we investigate. If there is no lawful reason for the chargeback (e.g. no legal right to a refund), your account will remain suspended until the debt is repaid.
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Are you allowed to sell PlayStation accounts?

☒ Do not share, buy, sell, rent, sub-license, trade, or transfer any accounts, account details, or other credentials. ✓ Be a team player.
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How long is a chargeback suspension on PS4?

How long will my PS4 account be suspended for a chargeback? Until the chargeback is reversed.
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How do I reset my PSN account without my date of birth?

3. Reset Your PSN Password Without Needing Your Birthdate!
  1. Go to the PlayStation Network's Sign-in page.
  2. Tap 'Forgot Your Password? '
  3. Enter your PSN email address.
  4. Follow the instructions to reset your password.
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