Why have I not received my Xbox gift?

If the gift hasn't been delivered promptly, it might still be processing. If it hasn't arrived after 12 hours, contact Microsoft Store Support.
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How long does it take to receive a gift over Xbox?

However, in case they didn't receive the email and more than 48 hours passed after you sent the gift. Please check if you can share the redeemable code with them by going to your Microsoft account order history: https://account.microsoft.com/billing/orders Once there, locate the gift, and click on “view code”.
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How to claim a gifted game on Xbox?

Press the Xbox button  to open the guide, and then select Store. Press the View button  to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.
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Why is my Xbox gift card not showing up?

Check your account's purchase history to see if the redemption is listed. Sign out of your account and sign back in, then check the balance. Contact Xbox Support if the issue persists after 24 hours. They can check the status of your redemption and assist further.
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How do I know if I received a gift on Xbox?

If you never received an email or message about an item gifted to you, the person who bought the gift needs to go to account.microsoft.com/billing/orders and look for the item. They need to select View gift code and can see the name of the person who accepted the gift.
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I did not recive my game gift from my friend

Why am I not getting my Xbox gift?

If the gift hasn't been delivered promptly, it might still be processing. If it hasn't arrived after 12 hours, contact Microsoft Store Support.
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How do I access my Xbox gift?

Redeem your Xbox digital code or gift card
  1. Press the Xbox button  to open the guide, and then select Store.
  2. Press the View button. to open the side menu, and then select Redeem.
  3. Enter the 25-character code, select Next, and then follow the prompts.
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Why is my Xbox gift card not yet active?

This code is not yet active

Activation is typically done at the time of purchase, but there may have been an unknown issue that occurred at the point of sale. If the code doesn't work 24 hours after purchase, take the card back to the retailer along with your proof of purchase and ask them to activate it.
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How do I know if my Xbox gift card is activated?

You can do this by logging into your Microsoft account and selecting "Payment & billing." From there, you can select "Redeem a code" and enter the code on your gift card. If the balance on the card is still available, it is valid, and you can use it to purchase Xbox content.
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How long does it take to get an Xbox gift card from Microsoft Rewards?

It can take up to 24 hours to receive the code once you redeem it.
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How does Xbox gifting work?

Purchasing a Gift.

Once you have completed the purchase, an email will be sent to the Gift recipient containing a code (“Code”) to redeem the Gift. Unless you select a different delivery date, the email will be sent to the recipient immediately following purchase.
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Can I get a refund on a gifted game Xbox?

You gifted someone a game

As the sender, you can return the gifted item for a refund. The recipient can't return or exchange the gift code. Check your order history to request a refund. Note Microsoft Store links may not be available in all markets.
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Why is my Fortnite gift not showing up?

There are a few reasons sending a gift may result in an error: You can send up to 5 gifts per day. If you exceed the total amount of gifts you can send within 24 hours, sending a gift will fail. This 24-hour limit will vary with the time you sent said gifts.
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Can Xbox gifts expire?

The credit on Xbox gift cards does not expire, so you can redeem the code, and the funds will remain in your Microsoft account until used.
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What happens after you redeem a Xbox gift card?

Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
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Do Xbox gift cards run out?

With a Microsoft or Xbox gift card, you let the lucky recipient choose the gift they want. There are no fees or expiration dates, and either card can be used to buy: Popular games, apps, and add-ons for Windows and Xbox.
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How do I check my Xbox gifts?

Go to your order history page https://account.microsoft.com/billing/orders and look for the item. Select View gift code. If the code was redeemed, check the name it was sent to.
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How much is $100 Xbox card in naira?

At the moment, a $100 Xbox gift card in naira is between N42,000 and N45,000. However, this rate fluctuates due to different factors, including due to the demand and supply of Xbox gift cards. Xbox gift cards are one of the best gift cards that will give you a high resale value in Nigeria.
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Why is my gift card not active?

Your physical card has not been activated. (Note: Virtual cards do not require activation.) The card has expired. Insufficient funds are available on your card to cover the purchase, which may be influenced by a pre-authorization charge.
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How do Xbox gift cards get activated?

How to redeem a code on Xbox Series X|S and Xbox One
  1. Press the Xbox button  to open the guide, and then select Store.
  2. Press the View button  to open the side menu, and then select Redeem.
  3. Enter the 25-character code, select Next, and then follow the prompts.
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How to activate gift cards without cashier?

Dial the phone number on the sticker exactly as it appears and wait for instructions. Be sure to have your gift card in front of you so you're prepared to input or communicate the information required to complete the activation process. The phone number will probably be a toll-free 800 number.
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How do I check my Xbox gift card?

How can I check my gift card balance?
  1. Press the Xbox button  to open the guide.
  2. Select Profile & system > Settings > Account.
  3. Select Payment & billing and select the Microsoft account tile to view your account balance.
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How do I gift my Xbox membership?

To give a subscription, choose “Buy as gift” when adding it to your cart, and you'll be on your way to achieving legendary gift-giving status.
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What can I do with an Xbox gift card?

It can be used to buy the hottest new Xbox full game downloads, apps, movies, TV shows, devices, and more. There are no fees or expiration dates to worry about. This digital gift code is good for purchases at Microsoft Store online, on Windows, and on Xbox.
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