Why is everything on my PlayStation locked?

If you see a padlock icon next to a game, it could mean there's a problem with the game's license. If the padlock covers the whole game image, your Family Manager can amend it. To verify that you have the license for the content, please follow the steps below.
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Why are all my PlayStation games locked?

The PS4 game lock issue can be referred to as a login, accessibility, or account issue. Given that fact, you should try restarting the console to solve the PS4 games locked issue. Check if the issue is fixed after you reboot the console. If not, try other solutions immediately.
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Why are my add-ons locked on my PS4?

Check your game disc and account country/region

Game discs must be licensed for use in the same country/region as your account for you to use PlayStation Store content (such as add-ons or in-game currency). Check the small print on the back of the game box to find the country/region the game is licensed for.
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Why won't my PS4 let me play games?

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Rebuild Database.
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How to restore license on PlayStation?

Select (Settings) > [Account Management] > [Restore Licences]. If content you've downloaded from PlayStation™Store or add-on content fails to start, this might fix the problem.
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Why is my PlayStation 5 not loading anything?

A number of factors can cause the "PS5 was unable to launch the game or application" error. For example, it may be a PS5 system software version problem, storage device problem, system software, or game incompatibility problem.
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Why isn't my PlayStation working?

When a PS4 doesn't turn on, the cause can be a hardware, software, firmware, or power issue. Hardware issues, like bad power supplies and broken power buttons, are best left to the professionals.
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Why is my PS5 unresponsive?

There could be a problem with your power strip, your surge protector, or the wall socket. If other devices can't draw power from the same outlet, try plugging your PS5 in elsewhere. Reboot your PlayStation 5 in Safe Mode.
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How do you unlock a locked PlayStation account?

Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address). You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Does restoring licenses on PS5 delete everything?

How to restore licenses on PS5 consoles. Please note, restoring licenses won't affect your data. Go to Settings > Users and Accounts > Other > Restore Licenses.
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How do I restore my PlayStation?

Make sure you don't erase any important data by mistake.
  1. Go to Settings > System > Back Up and Restore.
  2. Insert the USB drive that contains the backup into your PS4 console.
  3. Select Restore PS4.
  4. Select the backup file you'd like to restore.
  5. Select Yes to restore.
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Why are all my games locked on PS4?

Suggested solutions for locked PS4 games

Restore licenses. Go to Settings > Account Management > Restore Licenses. Some users claim that it took several attempts to restore licenses before their games started working. Deactivate network connection, restart PS4, and reconnect.
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Why are my PS Plus games locked?

If you see a padlock icon next to a game, it could mean there's a problem with the game's license. If the padlock covers the whole game image, your Family Manager can amend it.
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How do I know if my PS4 is broken?

When booting your PS4, the LED light on the side of your console should momentarily pulse blue before changing to white. But if your console has a problem, the blue light will pulse continuously without turning white. This is usually followed by your PS4 inexplicably turning off.
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How do you get unrestricted on PS4?

Default Parental Controls can be bypassed by entering the system restriction passcode. Select “Default Parental Controls” in the “PS4 System Restrictions” menu to access the following controls: Select “Age Level for Games” and then choose a restriction level.
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Why is my PS4 locked in safe mode?

If your PS4 is stuck in Safe Mode loop constantly, it may indicate that there is something wrong with the system software. In this case, you can try updating the PS4 system software to fix the issue. You can update the PS4 system software using the System Software Update option or install the update via a USB stick.
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How do I fix restrictions on PS4?

Select (Settings) > [Parental Controls/Family Management], and then choose restrictions you want to apply to that user. Extend or shorten your child's play time on the day they play. Select [Restrict] to set when and how long your child is allowed to play each day.
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Can my PS5 be locked?

How to set a PS5 console restriction passcode. Sign in as the family manager and go to Settings > Family and Parental Controls > PS5 Console Restrictions.
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How to restore license on PS4?

Go to Settings > Account Management and select Restore License. Deactivate your system and activate it again from Settings > Account Management > Activate as Your Primary PS4.
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Is PS Plus down right now?

User reports indicate no current problems at Playstation Network.
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Why is my PSN locked?

A PSN account that is locked might mean several things. Sony chose to freeze your account out of an abundance of caution since someone could be attempting to access it. On the other hand, this problem might also be brought on by system problems or repeated failed login attempts.
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Why is my PS5 not doing anything?

Unplug the power cord, let it sit for 20 minutes, plug it back in, and try turning the console on. Switch the power cord. Try plugging in a different power cord—one from an older console should be compatible—to see if that's the problem. Try a different power source.
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