Why is my Nintendo Switch frozen?

A frozen Nintendo Switch may be due to a variety of issues, including a dead battery, a software glitch, an incomplete update, or a dirty game cartridge. The same problems can prevent the Switch from awakening from Sleep Mode, turning on, turning off, or running games properly.
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How do you fix an unresponsive switch?

If your console has frozen and is unresponsive, press and hold the POWER Button for at least 12 seconds to turn the console completely off. Then press the POWER Button again to turn the console on. * A Nintendo Switch is pictured here. There are differences with the Nintendo Switch Lite.
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Why is my Nintendo Switch screen frozen and won't turn off?

A frozen Switch could be the result of a low battery. Connect your device to the charger, and allow it to charge for a few hours before trying to start the game again.
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How do I force shutdown a switch?

Press and hold the POWER Button for at least 12 seconds to force the console to shut down. Use this if the console has frozen and will not turn off normally for whatever reason. You can charge your Nintendo Switch when it is completely turned off, but any attached Joy-Con controllers will not be charged in that case.
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How do I manually force shutdown?

Press and hold the Power button down until your PC is forced to shut down. If necessary, press the Power button again to boot back up.
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How to FIX a Frozen / Seized Nintendo Switch

Why won't my Nintendo Switch power on?

Press and hold the power button for at least 12 seconds to turn the console completely off. Then press the power button again to turn the console on. * If the above method fixes the problem, it's likely that your console was frozen with the screen turned off.
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Why is my switch touch screen not working?

Clean the console screen using a soft, dry, clean cotton cloth. Important: Do not use solvents or cleaners of any kind. Power on the console by pressing the POWER button. Run the touch screen test, using your finger when touching the screen.
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Is there a reset button switch?

Hold down the volume up and volume down buttons, then press the power button. Continue holding the buttons until Maintenance Mode loads on the Nintendo Switch. Choose Initialize Console Without Deleting Save Data, then select OK. Wait for the console to finish resetting, restoring it to factory settings.
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What does it mean when a switch is bricked?

What is “bricking”? The term means a device doesn't function completely, typically on a permanent basis. “It is as useless as a brick.” For the Nintendo Switch, this often appears as stuck in the boot screen or not booting at all.
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How do I restart a docked switch?

To display the Power Menu on a Nintendo Switch system, press and hold the POWER Button for at least three seconds. Select Power Options, then choose to either turn off, restart, or set the system to Sleep Mode.
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How do I restart an unresponsive Switch?

Hold down the POWER Button for at least 20 seconds to force the console to power off, then remove any game cards or microSD cards. Power on the console and perform a system update. If the issue persists, power off the console again, then format the console without deleting save data.
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Will I lose my games if I reset my Switch?

This option returns your Switch to its out-of-the-box state, deleting all saved data, screenshots, videos, Switch user names, web browser data, game data, and system updates. It will also reset system settings like parental controls to their defaults.
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Can you hard reset a dead Switch?

Try another reset

Unplug the AC adapter from your Switch and the wall socket. Leave it unplugged for at least 30 seconds. While the AC adapter is unplugged, hold down the Power button located on the top left of the console for 20 seconds. Press the Power button once to turn on the console.
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How can I get my touchscreen to work again?

Here are the 11 ways to fix the phone screen not responding to touch.
  1. Restart Your Phone. ...
  2. Remove the Screen Protector or Case. ...
  3. Dry out Your Cell Phone. ...
  4. Upgrade Your Operating System. ...
  5. Remove the SIM Card. ...
  6. Optimize Device Performance. ...
  7. Adjust Touch Sensitivity. ...
  8. Turn Off Special Feature or Developer Mode.
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Can a screen on a switch be fixed?

Nintendo Switch screen repairs from uBreakiFix by Asurion

We aim to ensure your Nintendo Switch screen repair is quick, dependable, and convenient—because we know how much you rely on your tech for your everyday life. Additionally, as added protection, we provide a 1-year limited warranty to back our work.
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Why won't my Switch turn on even though it's charged?

A faulty cord may be the culprit if your Switch won't turn on. Check it for any dirt, exposed or frayed wires, a bent adapter, or bent pins. If you see any damage, invest in a new cord. Remember, use only an original Nintendo power cable to charge your Switch—an off-brand cord could cause issues with your console.
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Why is my Switch dead and wont charge?

First, make sure you're giving your Switch enough time to charge after the battery died, then, if waiting doesn't work, check the AC adapter to ensure it's working properly by plugging it in and out of the device and outlet. Finally, if it's still not charging, try force resetting your Nintendo Switch.
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How do I force shutdown safely?

To ensure a safe forced shutdown, use the power button rather than physically unplugging the computer from the electrical outlet. This ensures that the shutdown proceeds according to design, whereas physically unplugging the computer can cause an unsafe power fluctuation that really might damage your hardware.
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Where is the shutdown button?

To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.
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What is shutdown mode?

SHUTDOWN mode is the lowest power mode of the device, and it is often used for shipment or long-term storage. In this mode, internal logic is powered down, and all data memory (RAM) register information is lost. While in SHUTDOWN, the device is completely disabled (including the internal, REG1, and REG2 LDOs).
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Can you call Nintendo support?

You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.
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Will I lose everything if I delete software on Nintendo Switch?

If you select "Delete software" on a Nintendo Switch game, can you still download it later or do you need to select "Archive software"? You have to Archive the software in order to keep the data stored safely. Delete means its gone forever. DON'T PRESS DELETE, EVERYTHING WILL BE LOST.
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Do you have to pay for software again if you delete it on Switch?

You will not have to pay for the content again if it is deleted. It can be redownloaded at no additional cost.
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Can I reboot my Switch?

Press the power button for 15 seconds. The console should shut down and restart. The Nintendo Switch should return to working order after rebooting.
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