Why is my PlayStation 5 not accepting discs?

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5 consoles can't play burned discs or audio CDs. Access Safe Mode and select Clear Cache and Rebuild Database.
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How do I fix my PS5 not accepting discs?

Troubleshooting steps to fix PS5 disc drive that won't work
  1. Restart your PlayStation. ...
  2. Clean the disc and disc drive. ...
  3. Test out other discs. ...
  4. Make sure the disc is inserted correctly. ...
  5. Make sure your game works with PS5. ...
  6. Restart PS5 from Safe Mode. ...
  7. Factory reset the console.
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Does PS5 not take discs?

The PS5 is one of the best consoles thanks to its powerful hardware, exclusives, and 4K Blu-ray drive. Though it costs $50 more than the digital-edition PS5, this model lets you play game discs. This slim version of the console is also slightly smaller than the original and has 1TB of storage.
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Why won't my DVD play on my PS5?

It is region locked for DVDs. By default, your PS5 can only play region-locked DVDs and DVDs coded for the same region as your game console.
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Why won t my PlayStation 5 play games?

Why PS5 Can't Start Game or App. A number of factors can cause the "PS5 was unable to launch the game or application" error. For example, it may be a PS5 system software version problem, storage device problem, system software, or game incompatibility problem.
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Fix PS5 Wont Eject/Accept Discs Error (EASY REPAIR)

How to clean PS5 disc drive?

Dirty Disc Drive

Debris or outside objects stuck inside the disc drive will prevent discs from being read, recognized, and ejected: Use a compressed can of air or dust blower to clear debris inside the disc drive by blowing inside. You may need to open up the PS5 to better access the disc drive and completely clean it.
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Why is my PlayStation not loading games?

Check that you have access to the game.

Make sure you're signed in to the account that you used to buy the game. If you recently purchased the game or redeemed a game voucher, check your transaction history.
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Why is my PlayStation not playing DVDs?

Your PS4™ system must enable the disc playback feature over the Internet, one time only, before you can play any BDs or DVDs. After this feature is enabled, your PS4™ system doesn't have to connect to the Internet to play BDs or DVDs. Hybrid discs are supported.
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How do I enable disc playback on PS5?

How to play media discs on PS5 consoles. To play a Blu-ray Disc™ or DVD, insert the disc into the disc slot. Disc Player appears on your media home, and playback can begin. The disc player supports the formats listed below.
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Why is my DVD not reading discs?

Ensure that the disc has been inserted into the player correctly. Examine the DVD for fingerprints, smudges, or scratches and, if necessary, clean the disc using a soft dry cloth. Ensure the disc has been properly created and finalized. Ensure the DVD region code and format of the disc is compatible with the player.
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Can all PS5 play discs?

The only PS5 difference is that the digital version cannot play physical discs, which is better for some people. The standard PS5 with the included 4K Blu-ray drive might be better for others who don't already have a 4K Blu-ray player and enjoy collecting physical games.
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How to use discs on PS5?

How to install a dual-disc game on your PS5 console
  1. Insert the data disc into the disc slot.
  2. When prompted, eject the data disc and insert the play disc. The installation completes automatically using the play disc.
  3. On completion, leave the play disc in your console to play the game.
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Can you play PS5 games without the disc?

You cannot play games without the disc unless you bought the game digitally. The disk essentially acts as the license key (which gives you . The disc is required every time you want to play the game regardless.
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Why is my PlayStation not accepting my disc?

Troubleshoot PS4 console disc reading issues

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Rebuild Database.
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How long is the PS5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Why can't I put a disc in my PS5?

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5 consoles can't play burned discs or audio CDs. Access Safe Mode and select Clear Cache and Rebuild Database.
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How do I retrieve a disc from my PS5?

Position the console so the screw hole for the base is facing you, the PS logo is facedown, and the disc slot is on your left side. Place your palms near the top corners and grip the edge of the cover. Gently pull the cover up and toward yourself. You may hear a click.
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Why won't DVD play on PS5?

The PS5 is region-locked for DVDs, but not for Blu-rays. This means that you can play Blu-rays from any region on your PS5, but you can only play DVDs from the same region as your console. There are a few things you can do to try to watch your DVD on your PS5: Check the region code of your DVD.
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How to clean a PlayStation disc?

Most instruction manuals and console manufactures will tell you to clean your games with a clean, lint-free, soft, dry or slightly damp cloth and wipe in straight lines from the disc's center to its outer edge. Don't wipe in circles: That's how the discs are read, and doing so could cause further damage.
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Why won't my PS5 play PS4 discs?

Playing PS4 game discs on a PS5 console with a disc drive

You may need to download an update. Select the game hub from your Games home. You will need to keep the disc inserted each time to play the game.
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Can PS5 play Blu-ray?

Yes. Unlike the PS4, the PS5 Console Edition does play 4K Blu-rays. That means you can build your movie collection with disc labelled 4K or 4K Ultra HD and start getting obsessive about the sharpness of pictures, the depth of black, and quibbling over the 4K transfers of retro movies.
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Why is my PlayStation not reading discs?

If it's dirty, clean it with a dry microfiber cloth. Then try inserting it again. If the error message continues, try testing other clean game discs. If they give you the same error, that's a sign you have a system or hardware problem.
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How to clear PS5 cache?

Press and hold the power button on the console until you hear a second beep to enter Safe Mode. This should take about 7 seconds. Press the PS button. Navigate to the Clear Cache and Rebuild Database option using your controller.
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