Why is my PS4 not accepting discs?

Troubleshoot PS4 console disc reading issues Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Rebuild Database.
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Why is my PS4 not taking my disc?

Make sure your PS4 game disc is clean

If it's dirty, clean it with a dry microfiber cloth. Then try inserting it again. If the error message continues, try testing other clean game discs. If they give you the same error, that's a sign you have a system or hardware problem.
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How do I fix my PS4 not reading discs?

There may be a problem with the firmware that runs your PS4 if it still can't accept or read discs. Try rebooting your console into safe mode and selecting the Rebuild Database option. If that doesn't work, try the Reinstall System Software option available in safe mode. Clean the interior of your PS4 disc drive.
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Why is my PS4 not supported discs?

Some discs may not be playable due to scratches, dust, the quality of recording, or the characteristics of the recording device. In rare instances, DVDs, BDs and other media may not play properly on your PS4™ system. This is primarily due to variations in the manufacturing process or encoding of the software.
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Why is my disc game not installing PS4?

Ensure you are using the correct disc for this console. Insert another disc to see if it works. If another disc can be read, the disc you are trying to use may be dirty or faulty. If no other disc can be read, there may be a hardware issue with the console.
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PS4 WON'T ACCEPT DISCS? | EASY FIX!

Why does my game disc keep saying installation stopped?

Game outage alert

If you're trying to install an Xbox game from a disc and the installation process stops at or near 0%, this could be caused by the console trying to download an update for the game while the game is still installing.
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What discs are compatible with PS4?

How to play media discs on PS4 consoles
  • Blu-ray Disc™
  • BD-ROM*1. BD-R/RE (BDAV, BDMV)
  • DVD. DVD-ROM. DVD-R/RW*2 (video mode, VR mode*3) DVD+R/RW*2
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Why is my disc unsupported?

Be sure your system supports the type of disc you are trying to play. If the issue is with certain types of discs, check that your system supports that type of disc. For more info, see Disc compatibility charts.
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Is PS4 having problems today?

All services are up and running.
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How much does it cost to fix a PS4?

Generally, repairs to the PS4 console cost under $100 dollars. The highest repair cost would be if your console required a motherboard replacement which runs around $125 dollars. The good news is we will provide you with a detailed quote before we proceed with any repairs.
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Can you replace PS4 disc drive?

The new DVD drive will need to be “flashed” with your console's security key or will need to have your old drive's board swapped into the new replacement drive. Your original drive logic board (BDP-020/BDP-025) must be installed! Professional installation is highly recommended.
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How to reset PS4?

How to factory reset PS4 consoles
  1. On your PS4, open the “Settings” menu.
  2. Select “Initialization.”
  3. Choose “Initialize PS4” for options on how you want to empty your system storage space.
  4. For a complete factory reset, select “Full.” This will delete everything but the operating system from your PS4.
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What is Safe Mode on PS4?

Safe mode is a diagnostic mode that allows you to solve problems with your PS4's software or hardware. Here's how you can fix a PS4 stuck in safe mode: 1. **Restart the PS4:** - Turn off the PS4 completely by holding down the power button for at least seven seconds until you hear a second beep.
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What to do if disc is not working?

Clean the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom surface. Playing the disc on another console will help you figure out whether the problem is with the individual disc or the console's disc drive.
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What to do if your game disc isn't working?

Inspect and clean the game disc.

Excessive scratches or smudges can prevent your console from reading a disc. If there are no scratches, then clean the disc.
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How do you fix a game disc that Cannot be read?

Place a few dabs of toothpaste around the center of the disc. Spread the toothpaste over the disc with your finger, using straight motions from the center of the disc to the outer edge. Rub the toothpaste into the disc for 60 seconds before rinsing it off under cold water and drying it with a microfiber cloth.
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Can all PS4 take discs?

Yes, all versions of the PS4 can play Blu-ray discs, but not if they're 4K — here's what you need to know. The PlayStation 4 can play Blu-ray discs, but not if they're 4K UHD Blu-rays. All versions of the PlayStation 4, from the standard to the PS4 Pro, have the same Blu-ray capabilities.
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Do all Playstations take discs?

Once again, the most important difference between each slim PS5 is that the digital-edition option does not include a disc drive. However, the slim digital-edition PS5 allows you to add on a 4K Blu-ray drive later if you'd like. This feature is not available with the original PS5 digital edition.
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Does PS4 use game discs?

Insert the disc, and then select the game from the content area. Use the quick menu to see which Friends are online, or send party invitations or messages to players you're playing with.
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How do I convert my PS4 disc to digital?

Insert the eligible PS4 game disc. Go to the game hub for the PS4 game. Select the upgrade offer on the game hub and review the upgrade offer. Select Download (or purchase with the discount price) to download/purchase content.
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Can I play disc games on PS4 without Internet?

Can you install PS4 games offline just by using discs? Yes, you can install and play PS4 games if you are not connected to the internet. However PS4 will not be able to install lates game patches, so you will only be able to play the version of the game which came in the disc.
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How do I install a game from a disc?

Insert the disc into your PC, and then follow the instructions on your screen. You might be asked for an admin password. If install doesn't start automatically, check your AutoPlay settings. In the search box on the taskbar, type AutoPlay settings and select it from the results.
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Why my games are not installing?

If your device is low on storage space, it can stop apps from downloading and installing. Your device may be low on space if: You get a notification about storage space. There's less than 1 GB available on your device.
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