Why is my PS4 not working?

When software issues prevent a PS4 from turning on, it's usually caused by an incomplete system update, corrupt files, or even a bad hard drive. These are all easy enough to troubleshoot, and your PS4 comes with a built-in safe mode that you can use to perform a lot of fixes.
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How do I get my PS4 to work?

How to set up your Sony PlayStation 4.
  1. Connect the included HDMI cable to your TV and the PS4's HDMI Out port.
  2. Connect your console to your cable or satellite box.
  3. Unplug the existing HDMI cable connecting your cable or satellite box to the TV and plug it into the PS4's HDMI In port.
  4. Plug the PS4 into a power source.
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What is the blue light of death on PS4?

The HDMI port on your PS4 might be too loose, which causes interference with the signal and will cause the blue light on your console to flash. Make sure the cable is firmly attached to your TV and console, and make sure that there isn't a lot of wiggle in the port. If the cable looks damaged, try another HDMI cable.
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How do I know if my PS4 is broken?

When booting your PS4, the LED light on the side of your console should momentarily pulse blue before changing to white. But if your console has a problem, the blue light will pulse continuously without turning white. This is usually followed by your PS4 inexplicably turning off.
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How long is a PS4 supposed to last?

Your PS4 should last for at least 5 years. Typically, it'll last much longer depending on these key factors: How often you use it. If you play games every day, there'll be more wear and tear on your console.
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How To FIX PS4 Not Turning / Powering On! 2021! (2021)

How many years should a PS4 last?

On average, a PS4 can last 5 years at least. However, things could be different in certain cases. To make sure your PS4 can last longer, you need to take care of it in your daily life.
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Why is my PS4 blinking blue and not turning on?

The blue light of death is a common issue that PS4 users may experience. It usually means you have a software issue or a faulty power or HDMI cable.
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How to reset PS4?

How to factory reset PS4 consoles
  1. On your PS4, open the “Settings” menu.
  2. Select “Initialization.”
  3. Choose “Initialize PS4” for options on how you want to empty your system storage space.
  4. For a complete factory reset, select “Full.” This will delete everything but the operating system from your PS4.
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Why can I hear my PS4 but can't see anything?

Check the cables: Ensure that all cables are properly connected and securely plugged in. If you're using HDMI, try unplugging the cable and plugging it back in to ensure it's properly seated. Check the display settings: Your PS4 might be outputting a resolution that your monitor doesn't support.
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How do I know if my PS4 power supply is bad?

Power Issues:Check if the power indicator light on the PS4 is turning on when you press the power button. If there's no light or it blinks and then turns off, there might be a power supply issue. No Display on the TV:Make sure that the HDMI cable connecting your PS4 to the TV is securely plugged in.
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Does the PS4 have a hard reset button?

To reset your PS4 from Safe Mode:

Press and hold the power button on your console until you hear it beep twice. Choose Initialise PS4 and select this option. This will wipe all user data, restoring your PS4 to its factory settings.
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How to unfreeze PS4?

Initialize your PlayStation 4
  1. Turn your system completely off and unplug any cables. Don't set it to Rest Mode.
  2. Press and hold the Power button until you hear two beeps. You'll see a black screen when the system boots up in Safe Mode.
  3. Select Initialize PS4 to factory reset your console.
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Why does my PS4 beep 3 times but not turn on?

The PS4 Slim's design includes a temperature sensor that detects when the console is overheating. If the console detects high temperatures, it will shut down and beep three times to alert you of the issue. The overheating may be due to a clogged fan or insufficient ventilation.
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What is the white light of death on PS4?

A persistent blinking ps4 white light is the light of dread for many PS4 gamers as it suggests that something is wrong with their consoles. It usually means that a system error has occurred in your PS4 which you'll have to troubleshoot to solve.
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Why is my PS4 light white but not blue?

Power Supply Problems: If the PS4 power supply is not working effectively, it can cause the console to shut down unexpectedly or show a white light on the top of the unit. Outdated Drivers: If your system's drivers are out-of-date, it can cause all sorts of problems, including video issues like this one.
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Is PlayStation repair free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Is it OK to leave PS4 on 24 hours?

technically you can and it's fine, as long as you have a well ventilated room so it doesn't overheat. If your concern is leaving things to download overnight or update, you can simple put your ps4 in rest mode, in which it is not fully off but can still download/update any and all files.
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Will there be a PS6?

Statements from Sony executives suggest the PS5's lifecycle could last six to seven years, indicating a possible PS6 release between 2026 and 2027. The current-gen PS5 is expected to continue receiving support even after the PS6 debuts, with major game releases still on the horizon.
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Will Sony fix my PS4?

Repair Service & Warranty

Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Should I replace my PS4?

The PS4 still delivers clear and precise gameplay imaging suitable for all PS4 games. But if you'd like to play games with more detail or faster movement, the PS5 will most likely be a better fit. And with the right gaming TV, the PS5 can even produce a video output in 4K or 8K.
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Can Sony fix my PS4 without warranty?

MTC's trained technicians are available for both Warranty and Out of Warranty repair or service on all current Sony PlayStation products.
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