Why is my PSN account suspended for chargebacks?

As a chargeback can indicate you suspect fraud or account take-over, we will suspend your account or console to protect it while we investigate. If there is no lawful reason for the chargeback (e.g. no legal right to a refund), your account will remain suspended until the debt is repaid.
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How long is a PlayStation suspension for chargeback?

In some cases the ban for a chargeback is permanent. How long will my PS4 account be suspended for a chargeback? Until the chargeback is reversed.
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How do I Unsuspend my PSN account?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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What causes a PlayStation account to be suspended?

Why do PlayStation account suspensions happen? Account suspensions can occur due to violations of terms of service, payment issues, or security concerns.
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What is a chargeback on PlayStation?

A chargeback, or payment reversal, occurs when a financial institution cancels an existing payment at your request. As a chargeback can indicate you suspect fraud or account take-over, we will suspend your account or console to protect it while we investigate.
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How To Fix PS4 Error WS-37368-7 - PSN Banned Due To Chargeback 2024

How long can a PSN suspension last?

Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense). How can I find out why I was moderated? You'll usually receive a Private Message indicating that you've been moderated.
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Can I create a new PSN account after being suspended?

It is very serious if the permanent suspension is accidental, of course, as while it's easy to make a new PlayStation account, there is no way to bring over purchases from another account. Any games, DLC, or digital credit owned by the player previously would therefore be lost.
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What happens if your PlayStation account gets temporarily suspended?

In most cases you will receive an email explaining why you have been suspended and how long the suspension will last. If your suspension is temporary, you will be able to use your account once your suspension ends. To prevent a future suspension, remember to abide by the Code of Conduct whenever accessing PSN.
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Can you dispute a PlayStation charge?

Requesting a PS Store refund

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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What is a permanent PSN ban?

If your account is permanently banned, the licenses to anything you've purchased with that account are also removed. Therefore, you won't be able to play games on your PS4 if your account is banned, even if you had paid for them. Is WS 37368-7 permanent?
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What is the meaning of chargeback?

A chargeback is a charge that is returned to a payment card after a customer successfully disputes an item on their account statement or transactions report. A chargeback may occur on debit cards (and the underlying bank account) or on credit cards. Chargebacks can be granted to a cardholder for a variety of reasons.
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What does permanently suspended mean?

Related Definitions

Permanent Suspension means the occurrence and continuation of a Suspension for 12 consecutive months.
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Can you get banned for swearing on ps4 messages?

While players may think it's appropriate to use profanity among friends or jokingly insult each other, there are consequences to posting offensive content or using offensive language on PSN. The PlayStation Network Code of Conduct applies whether or not the hate speech is directed toward a specific player or audience.
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How hard is it to get a refund from PlayStation?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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Can a second hand PlayStation suspension be lifted?

Can a second-hand PlayStation console suspension be lifted? No.
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Has Sony restored some suspended PlayStation accounts?

Sony has reportedly restored some suspended PlayStation accounts of people who were accidentally banned, reports The Verge.
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How long does PlayStation suspend you for the first time?

Depending on the severity, you may be suspended for 7 days, 14 days and even a month. Repeated suspensions may result in a permanent ban. Console suspension: Same thing as a normal suspension except you can not sign in to PSN with any account on your console.
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Why Sony PlayStation gamers report being locked out of their accounts without clear reasoning?

PlayStation gamers reported being locked out of their accounts and games on PS4 and PS5 gaming consoles without any clear reasoning. Users of the gaming console, PlayStation 4 and PlayStation 5 reported being locked out of their PlayStation accounts and games without any clear reasoning.
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Can a PSN account be permanently deleted?

You may be considering closing your PlayStation account permanently if you stopped gaming or are transitioning to a different gaming platform. Deleting your PlayStation account is straightforward. This guide teaches you how to delete a PSN account through the official PlayStation app and web browser.
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How long do you have to wait if your PSN account is locked?

"The maximum number of failed login attempts has been reached. Your account will be locked for 120 minutes to protect your security." After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with how you enter your password.
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Is WS 116331 5 a permanent ban?

If this error appears while using PlayStation™Network, your account may be temporarily suspended: Please check if you can sign in from another device such as a PC or mobile device. If you cannot sign in from another device, your account is suspended due to a violation of the terms of service.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can I call PlayStation support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I unban my ps5 console?

Once a console is banned, it can't be lifted, sll OP can do is get his money back, all bans are final by Sony and it's unfortunate really.
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