Why is my Steam Deck not turning on?

Check that your Deck isn't in sleep mode. To get out of sleep, force a shutdown by holding down the Power button for at least 10 seconds. Let go, then wait a moment or two before trying to switch your Deck back on. If it's booting properly, you should hear a fan and/or system sounds.
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How do I force start my Steam Deck?

If your Steam Deck is powered on but unresponsive, you can force a restart by holding the power button down for 4 (7 for OLED) seconds. If it remains unresponsive, there may be an OS-level issue. In this case, try holding the power button down for a full 10 (16 for OLED) seconds.
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Why won t my Steam Deck power on?

Use a different charging cable or charger.

If you let your Steam Deck charge for 2 to 3 hours, and it still won't turn on, make sure the charger is working. Try using a different USB-C cable. If that doesn't work, try using a different wall charger that you know works. Also, try using a different electrical outlet.
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Why isn t my Steam Deck screen turning on?

I only get a black screen on my Steam Deck

Press the Power button for around 10 seconds to restart. Wait for your Steam Deck to boot up again and see if the screen is back to normal. If this doesn't work, double-check that your Steam Deck has a battery charge. If nothing changes the problem, it's time to contact Valve.
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Why won't my Steam Deck boot up?

Give your Deck a rest by performing a power reset (power down, disconnect power. Leave for a few minutes, then reconnect the power cable, or try to power back up). Disconnect any peripherals. They can cause issues with freezing or crashing that may look like a failure to boot.
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Steam Deck won't turn on? Here's what to do | Asurion

Why is my Steam Deck dead and wont charge?

Check the charger and cables

If the cable is bent or worn, it might not be producing enough of a charge to give your battery the boost it needs. Switching the cable out could be just what your Steam Deck needs.
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Is there a reset button on Steam Deck?

Turn on your Steam Deck and make sure it's in its usual gaming mode (not Desktop). Press the Steam button. Select Settings, then System. Under Advanced, pick Reset to Factory State.
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How long is Steam Deck warranty?

Steam Deck Standard Limited Warranty

Valve's Steam Deck comes with a 12-month standard limited warranty. The Steam Deck's warranty chiefly serves to cover the console in the event of manufacturing defects.
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Why is Steam just a black screen?

To fix the black screen issue on Steam, you should update Steam to the latest version, close other open apps, clear browser data, delete the Steam cache folder, and revert Steam settings.
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How long does a Steam Deck take to charge?

How Long to Charge Steam Deck? In 100 minutes, you can get your Steam Deck to 80% battery. If you want to charge your Steam Deck to 100%, you'll need to add an additional 80 minutes to your charge time. In total, it takes three hours to charge your console if it was at 0% charge.
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Can you hard reset a Steam Deck?

With the Steam Deck off, hold the button with the three dots and the power buttons until it beeps. In the Recovery menu, select Delete local user data. This will reformat the Steam Deck and remove personal data.
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Can you charge a Steam Deck with a phone charger?

As expected, Valve's Steam Deck features a USB-C connector that is used to charge the handheld console, among other things. For this reason, you can connect any USB-C charger you have lying around at home, including your laptop and phone charger.
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Can you play Steam Deck while charging?

Yes, you can use your Steam Deck while it's charging. In fact that's recommended when it's convenient.
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How do I fix black screen mode?

Here are some ways to fix a Windows black screen before login:
  1. Optimize your startup applications. ...
  2. Check your cables and connections. ...
  3. Unplug all unnecessary accessories. ...
  4. Try a BIOS/UEFI reset and check the boot order. ...
  5. Launch a Windows repair. ...
  6. Boot into Safe Mode. ...
  7. Roll back or update all drivers in Safe Mode.
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Is there an issue with Steam right now?

No, we are not detecting any problems with Steam right now.

The last outage detected for Steam was on Tuesday, March 12, 2024 with a duration of about 2 hours. Tired of having problems with Steam?
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How to restart Steam?

You can restart Steam by choosing Steam > Exit (on Windows) or Steam > Quit Steam (on Mac). If Steam is unresponsive in Windows, open Task Manager and go to the Processes tab so you can end the Steam task. On a Mac, use the keyboard shortcut Option+Command+Esc and select Steam before clicking the "Force Quit" button.
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Are Steam Deck repairs free?

Repairs for issues covered by warranty are free of charge. If a Steam Deck comes in that is not covered by warranty, our team will reach out and offer to repair the device for a fee (if a repair is possible). This out-of-warranty repair service is completely optional, and you can ask for your device back if you prefer.
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Does GameStop take steam decks?

Unfortunately, fewer video game retailers are willing to buy the Steam Deck. You can't even sell one to GameStop. So your best option is to try and find a smaller second-hand video game store to sell to or to sell your Steam Deck via eBay, Facebook Marketplace, or another online e-commerce site.
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Can you replace Steam Deck battery?

Replace old or worn Steam Deck battery with low capacity, bring life back to your Steam Deck. Replace your aging original battery and enjoy the same gaming time as a new steam deck console.
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How do I check the health of my Steam Deck battery?

To check the battery health on your Steam Deck, switch to Desktop mode, hover over the battery icon in the notification area, and click it with the right trackpad.
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How do I know when my Steam Deck is fully charged?

You know when it's fully charged

The Steam Deck LCD has this light, too, which illuminates blue whenever the device is plugged in. The Steam Deck OLED is no different, but the light turns to solid green when the device is fully charged, which is something the original didn't do.
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How do you soft reset Steam Deck?

Hold 'Volume Down' and click the Power Button - when you hear the chime, let go of the Volume Down button, and you'll be booted into the Boot Manager. The screen will go dark while it's booting - give it a minute. Once booted you will be in a desktop environment, you can navigate using the trackpad and trigger.
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Can I charge Steam Deck with 65w charger?

This charger is compatible with Steam Deck, ROG Ally, Switch, Samsung Galaxy S22/S21/S20/S10/S9/S8, Galaxy Note 10/Note 20, Google Pixel 2/3/4/5/6/7, Pixel XL, LG G5/G6/G7, LG V20/V30, iPad Pro 11”/12.9”, Galaxy Tab S8 S7, MacBook Pro, MacBook Air, and more USB-C devices.
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Is it OK to charge Steam Deck overnight?

A common concern is whether charging these devices overnight is okay, but Valve hasn't released any concrete statements on the issue for the Steam Deck. However, the general consensus from users on the Steam Deck forums is “Yes, but don't make a habit of it.”
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