Why is my Switch saying play is being suspended?

This error code most often indicates play of downloaded software was paused because your Nintendo Account was used to play downloadable content on another console.
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Why does my Switch keep saying play is being suspended?

Error Code: 2819-0003, "Play is being suspended." This error code usually indicates that your Nintendo Account is being used to play your digital content on another console. You cannot use your Nintendo Account to access games on multiple systems simultaneously.
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Why is my Switch not letting me play?

Update your Nintendo Switch console to the latest version. Change the primary console for that Nintendo Account to the console that you're using. If you are already using the primary console for that Nintendo Account, deregister the console, then make it the primary console again.
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Why is my Switch not letting me play a game I bought?

This error message may indicate that you are not using the primary console for the Nintendo Account that purchased the game. On a non-primary console, the game can only be started by the player that owns the game. The solution depends on who originally purchased the game.
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What does suspended software mean on Nintendo Switch?

Alternatively, you can turn on "Suspend Software" to make games close automatically when the time limit is reached. *You can't set different time limits for individual users.
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How To Fix a Suspended Nintendo Account

How do you get unsuspended on Nintendo Switch?

Contact Nintendo and appeal the suspension on your account.
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What is the meaning of game is suspended?

Definition. A suspended game is a game that is stopped early and must be completed at a later date from the point of termination, though not all terminated games become suspended games.
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Why does my Nintendo say you must have the software in order to play?

This message usually indicates that you are trying to start DLC. The full game is required to access DLC. for a game that is not present on your Nintendo Switch console. It does not indicate that there is a problem with your system.
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Why does it say downloadable content Cannot be played?

Make sure you're signed in with the account that you used to purchase the content. The problem might occur because you purchased the item with a different account. If the content isn't listed in the purchase history of your account, you might have purchased the item with a different account.
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How do I redownload a switch software?

Open the Nintendo eShop with the Nintendo Account that purchased the game. Select the icon in the upper-right corner to access your Account Information. Highlight Redownload on the left side of the screen. A list of titles you've purchased will appear.
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Can I get banned on Switch?

Nintendo will ban your online account and/or console if you breach the user agreements with activities such as fraudulent transactions, jailbreaking your Switch, downloading mods to your Switch, hacking, and more.
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Can two switches use the same account at the same time?

Nintendo Accounts can be linked to multiple Nintendo Switch consoles, but you can only have one primary console at a time. The first Nintendo Switch console you use to connect to Nintendo eShop on Nintendo Switch will become your primary console.
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Can you call Nintendo customer service?

You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.
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How do I know if DLC is installed on my switch?

From the Main Menu of your Nintendo Switch, locate the tile for your game and press [+] on your controller. Select [Software Information] > [Nintendo eShop]. Scroll down to [Downloadable Content] and select [View All Items]. Here you will see all owned DLC listed.
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How do I play downloaded content on switch?

Complete these steps
  1. Link a Nintendo Account to your Nintendo Switch console.
  2. Access the Nintendo eShop on the Nintendo Switch console and select your Nintendo Account. ...
  3. Purchase games and/or add funds in the Nintendo eShop. ...
  4. Download and start playing the games you have purchased.
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What does it mean when Nintendo Switch says the download will pause if the software being played uses communication features?

Some games and software will pause downloads when they are being played. This is generally done to ensure the best experience when using a game's online features and services.
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Why does Nintendo not allow fan games?

The stance of Nintendo, a video game company, towards fan games has historically been hostile, in accordance with their proactive protections on intellectual property (IP) usage. Fan games have been heavily targeted for removal by the company, resulting in numerous DMCA takedowns.
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Why can't I play with friends on Nintendo?

Ensure each user has their own profile with a unique Nintendo Account. Ensure all consoles have the latest system update. On each console, check for any available software updates for the game.
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Does suspended mean cancelled?

When something is suspended, it is "left hanging;" it is neither in full operation nor permanently ended.
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Does a suspended game restart?

A suspended game is resumed from the exact point at which it was halted in the original game.
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What does temporarily suspended mean?

If you suspend something, you delay it or stop it from happening for a while or until a decision is made about it.
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How long is Nintendo Account suspended?

Once the 30-day time frame has passed, the account will be permanently deleted and cannot be restored. Note: The error messages will appear on the Nintendo Account website and on Nintendo Switch systems if you attempt to use a Nintendo Account that has been deactivated.
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Will I lose my games if I delete my Nintendo account?

Deleting a Nintendo Account will result in loss of all data associated to it, including: Digital content that you purchased or redeemed with your Nintendo Account, including in-app content. Save data of apps linked to your Nintendo Account. Mission status, points, and rewards in the My Nintendo rewards program.
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Does Nintendo ban stolen Switch?

Unfortunately, we are unable to remotely format a device or remotely block a Nintendo Account from being used. If you are interested in recovering the Nintendo Account from the device that was lost or stolen, please see Nintendo Account Recovery Process.
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