Why is my Ubisoft account not linking?
Ensure that any ad blockers or elements that can prevent the execution of scripts are disabled. Make sure to follow the steps of our browser troubleshooting guide. Try to complete the linking process in different browsers or use the incognito mode.Why won't Ubisoft let me link accounts?
This means that the Ubisoft account you are trying to link to an Xbox account has previously been linked to a different Xbox account, creating a permanent connection. If you see this error, please try to link your Xbox account to a Ubisoft account which has not been linked to any other Xbox account in the past.Why is Ubisoft Connect not connecting?
Check your security software Make sure that Ubisoft Connect PC is not being blocked by any security software you have, such as a firewall or an anti-virus. Update Ubisoft Connect PC to the latest version An outdated version of the desktop app may cause login issues.How do I sync my Ubisoft account?
To link your accounts: Log in to the Account Information webpage. Scroll down to the Linked accounts section. Select Link under the logo of the platform you want to connect, and follow the on-screen instructions.Why is Ubisoft Connect not letting me login?
Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.Steam / Ubisoft Authentication Error [FIX] 2023
Why won't my Ubisoft account link to my Xbox?
If your Microsoft account was previously linked to another Ubisoft account, you must first unlink it in your Ubisoft subscription account management. Afterward, you must relink the Ubisoft account used for the purchase of Ubisoft+ to ensure smooth access to your subscription on Xbox.Why is Ubisoft Connect not getting verification email?
If you have not received the email, please check your spam or promotional folders. Select the link in the email you have received, and enter your new email address in the pop-up. Please note that you cannot use an email address that is already linked to another Ubisoft account.Can I merge 2 Ubisoft accounts?
We currently do not support the ability to merge Ubisoft accounts. However, under certain circumstances, we may be able to transfer your game to your other Ubisoft account.How do I manually update Ubisoft Connect?
You can check for available Ubisoft Connect mobile app updates, by opening the Apple App Store page or the Google Play Store page for the app on your mobile device. If an update is available, an "Update" button will be shown in the top section of the screen.What happens when you link your Ubisoft account?
When you link a platform account to your Ubisoft account, a permanent link is created between both accounts. Platform accounts can be unlinked at any time.Can I reinstall Ubisoft Connect?
To re-install Ubisoft Connect PC: Close the launcher and back up your save files. Remove Ubisoft Connect PC from your system. Please note that when uninstalling the desktop application, you will have the option to keep or remove your installed games, as well as local save files.How do I know if my Ubisoft Connect needs an update?
Install any available updates for your game Pending updates may prevent your game from launching. To check whether your game needs updating, open its page in Ubisoft Connect PC and check whether an "Update" option appears underneath the game title.Does Ubisoft Connect still exist?
All your games, friends, and benefits in one place.Accessible through our desktop app, mobile companion app, and directly from your games on both PC and console, Ubisoft Connect is a free service that only requires a Ubisoft account.
Can you have 2 Ubisoft accounts on the same email?
Please note that you cannot use an email address that is already linked to another Ubisoft account.How do I transfer games from one Ubisoft account to another?
To move your saved game, you need to upload your save to the cloud for the platform you have been playing on. You can then download it again onto your new platform. Your platform accounts must be linked to the same Ubisoft account to transfer your progress.Do Ubisoft accounts get deleted?
We may close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account.Why isn t Ubisoft sending a verification code?
Make sure that the senders have your correct email address. Have you searched All Mail, Trash/Bin, and Spam, Inbox, as well as any tabs you have in the Inbox? Check all filters, to ensure that the mail is being correctly processed.How do I verify my Ubisoft connect account?
Log in with your Ubisoft account information. You will be prompted to verify your account. Select Verify Now. This will send an email with further instructions to the address associated with your account.Why won't my Ubisoft Activation Code work?
The "CD Key or Activation Code already in use" error message occurs if the key you are trying to activate has already been used on another Ubisoft account. All keys and content codes can only be redeemed once. If you encounter this error, please contact the retailer you purchased the key from.How do I relink my Xbox account from Ubisoft?
Return to the Xbox app for Windows PC. Follow the on-screen instructions to link the correct Ubisoft account to your Xbox account. When linking a new Ubisoft account to your Xbox account, you will only be able to do so if the Ubisoft account has never been linked to a different Xbox account before.How do I connect to Ubisoft on Xbox?
If it's active, please go to this link, https://gamepass.ubisoft.com/en-us. Make sure you are logged in to your Ubisoft account, you will have to link your Xbox game pass account here. Once that's done, open the Ubisoft connect app then the game will appear there and you should be able to install or launch it.Can you link Ubisoft Connect to Xbox?
To benefit from everything Ubisoft Connect has to offer, you need a Ubisoft account. However, you can also link any first party account (PSN, Xbox, Switch…) to your Ubisoft account in order to share progression on both and enjoy Ubisoft Connect content on any platform.What is the difference between Ubisoft and Ubisoft Connect?
Ubisoft Connect serves as a combination of a free reward system (formerly Ubisoft Club) and online profile system for players of Ubisoft games. While playing Ubisoft games, players can complete in-game achievements which earn points towards their profile.Can you get banned from Ubisoft Connect?
As part of our ongoing efforts to improve and maintain the security of player accounts, Ubisoft accounts that have been associated with activity that violates our Terms of Use and that can be linked to illegal activity such as account phishing, selling, sharing or fraud, may receive disciplinary action in the form of a ...What is Ubisoft doing about cheating?
There's more to come on Data Bans. We're also currently developing a machine learning solution which will aim to broaden our ability to detect cheaters in Siege. We'll be sharing more on this in a future update. BattlEye is the system that makes up for most of our cheater bans.
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