Why is my Ubisoft Connect Activation Code not valid?

Error message "This CD Key or Activation Code is not valid" on Ubisoft Connect PC. If you are receiving the error message "This CD Key or Activation Code is not valid" when activating a key or a code in Ubisoft Connect PC, you may be entering the key incorrectly.
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How do I use my Ubisoft Connect activation code?

Select your profile in the top left corner of the application. Choose "Key Activation". Enter your key in the Activation Code field. Select "Activate".
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Why is Ubisoft connect not letting me login?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.
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Why is Ubisoft Connect not accepting payment?

Check the expiration date and validity date of your card. Confirm that your balance or credit limit covers the payment. Make sure that recurring online transactions are enabled for your payment method account. If your payment method is no longer valid, you can update your subscription details at any time.
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Why is my CD key or activation code not valid Ubisoft connect?

If you are receiving the error message "This CD Key or Activation Code is not valid" when activating a key or a code in Ubisoft Connect PC, you may be entering the key incorrectly. You must enter all the characters in upper case, with the relevant dashes.
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How to fix Rainbow Six Siege Uplay/Ubisoft Activation Code problem! (2024)

What is the XDefiant code for 2024?

As of July 2nd, 2024, there is one active XDefiant code which can be claimed below: FVRT-T425-TGTH-64S3 - Punch AK-47 weapon skin.
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Why can't i play my game on Ubisoft Connect?

Empty your Ubisoft Connect PC cache folder

Emptying the cache folder of Ubisoft Connect can help improve the performance and resolve some technical issues. After emptying the cache, restart Ubisoft Connect PC and check whether your game appears in your library again.
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Why can't Ubisoft Connect go online?

Check your security software Make sure that Ubisoft Connect PC is not being blocked by any security software you have, such as a firewall or anti-virus. If you are still experiencing issues with the overlay, please complete our connectivity troubleshooting guide.
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Why does it say invalid password on Ubisoft?

This error occurs when there was an issue logging in with your Ubisoft account. To resolve the issue, please try to change the password for the Ubisoft account you are trying to log in with.
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Why is Ubisoft Connect unavailable?

The "Service is unavailable" and "A Ubisoft Server is unavailable" error messages occur if you are trying to start an outdated version of Ubisoft Connect PC. These errors most commonly occur if you are installing an older Ubisoft game from a disc.
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How do I enable Ubisoft Connect?

The Ubisoft Connect PC overlay allows you to access some Ubisoft Connect functions, such as your friends list or the chat, while in-game. By default, you can open the overlay while a game is running by pressing shift and F2 on your keyboard.
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Why is Ubisoft asking for an activation key?

If you are asked to provide a game key in either Ubisoft Connect PC or Steam, this could mean that the game had been redeemed on a different Ubisoft or Steam account than the one you are currently using. When you launch a Ubisoft game via Steam, Ubisoft Connect PC will be launched automatically alongside the game.
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What is the Ubisoft verify code?

From the Account Management home page, choose the "Security" tile. In the 2-Step verification section, select "Activate". Select "Email", then "Choose". You will receive a verification code to the email address currently associated with your Ubisoft account.
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How do I redeem my Ubisoft Plus code?

To redeem your code: • Visit the redemption website. Log into the website with your Ubisoft account, if you have not already done so. Ensure that the username displayed is for the account you want to activate the termed subscription on. Enter your code exactly as it is shown.
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Why can't I access Ubisoft Connect on Xbox?

Power cycle your consolePerforming a full power cycle allows your console to shut down fully before restarting, and may resolve the issues you are experiencing. Unlink and re-link your Xbox accountUnlinking and re-linking your Xbox and Ubisoft accounts may help resolve the issue.
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Is Ubisoft down at the moment?

There are currently no issues or updates to report.
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Why is my Ubisoft Connect not working on Siege?

If you are affected by this error, please try to play the game on the same device but using a different internet connection (for example, try to set up a mobile hotspot). If playing on another network resolves this situation, please contact your ISP to inquire about potential issues with the internet connection.
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Does Ubisoft delete inactive accounts?

We may close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account. If your Ubisoft account was flagged as inactive and you would like to keep using it, you can cancel the account closure.
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Why does Ubisoft Connect say I don't own the game?

Ownership authentication error in Ubisoft Connect PC when launching game through Steam. If you launch a Ubisoft game through Steam while logged into the wrong Ubisoft account, you may see the "There was a problem authenticating the ownership of this product" error message.
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How do I connect my game to Ubisoft Connect?

Open Ubisoft Connect PC and log in with your Ubisoft account. Go to the "Library" tab. Select the game you want to install. Open the three dots menu and choose "Download".
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How to redeem code on XDefiant?

On the top right corner of the page, click on the profile option. Log in to your active Ubisoft account linked to XDefiant. Once logged in, you will find a box where you need to enter the 16-digit code. Enter the correct code and click on "Submit my Code."
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How can I play XDefiant?

System requirements for XDefiant

You can download XDefiant here or directly via the platform store of your choice, such as Ubisoft Connect, PlayStation or Xbox. Is XDefiant free to play? Absolutely! XDefiant is a free-to-play game, ensuring that everyone can join in on the action.
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