Why is my Xbox One not reading my disc?

Inspect and clean the game disc. Excessive scratches or smudges can prevent your console from reading a disc. If there are no scratches, then clean the disc. Here's how: Hold the disc by the edges without touching the top or bottom surfaces.
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How do I clean my Xbox One disc reader?

Use the microfiber cloth to wipe down the area around the disc drive and get rid of any dirt, hair, or debris. Then use the soft-bristled brush to gently clean around the opening (or disc drive tray) or the can of compressed air to blow out any hard-to-reach particles.
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Why won't my Xbox take my game disc?

The place to start when you're having trouble with a disc is making sure it's clean. A dirty disc or one with some scuffs and scratches is going to have trouble being read by the console. If the disc is dirty, clean it with a microfiber cloth and start the game again.
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Why is my Xbox One not installing discs?

If you're trying to install an Xbox game from a disc and the installation process stops at or near 0%, this could be caused by the console trying to download an update for the game while the game is still installing.
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Why is my Xbox telling me to buy a game I already own on disc?

Try to remove the profile that has the game's license, then turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and sign in! Then select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.
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XBOX One Disc NOT Reading - TRY THIS FIX FIRST

How to hard reset Xbox One?

If the reset processes fail to complete on their own, you could also try the hard reset on the console. To do so, press and hold the Xbox's power button until it turns off completely. Unplug the power cord from the Xbox, wait for a few minutes, and plug it back in.
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Can you replace Xbox One disc drive?

Xbox One DG-6M1S Blu-ray DVD Drive Replacement The DVD drive will need to be “flashed” with your console's security key or will need to have your original drive's board swapped into the new replacement drive. Basic soldering required during installation. Professional installation is highly recommended.
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How to update Xbox One?

Update manually
  1. Make sure that your console is connected to the internet, and then press the Xbox button  to open the guide.
  2. Select Profile & system> Settings > System > Updates.
  3. Under Updates, you'll see: Console update available. Select this to begin your update, or. No console update available.
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How do you clean a disc that won't read?

Place a few dabs of toothpaste around the center of the disc. Spread the toothpaste over the disc with your finger, using straight motions from the center of the disc to the outer edge. Rub the toothpaste into the disc for 60 seconds before rinsing it off under cold water and drying it with a microfiber cloth.
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Is there a cleaner for Xbox One?

For Xbox consoles and headsets, use an isopropyl alcohol (IPA) solution or prep pad that's 70% or less with a soft, lint-free cloth. For Xbox controllers, we've tested the safety of using the following isopropyl alcohol (IPA) solution and disinfectant wipes.
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How do I clean my Xbox One laser?

As someone who use to repair consoles and PCs on a daily basis, it's perfectly fine to use 91% alcohol and a cotton swab or qtip. Just soak the swab and very gently stroke the lens. Do it in swipes and try not to go in circles. Then, use a dry swab to remove the excess alcohol.
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Is Xbox One still supported?

While Microsoft will still support Xbox One hardware and games like Minecraft running on the previous generation, no internal studios are working on new games for the Xbox One anymore.
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Is there a new Xbox coming out in 2024?

Xbox is expected to release a “Refresh” of the Series X sometime in the Fall of 2024. So if you're in the market for an Xbox today, should you buy or should you wait? In this article we lay out the facts to help you decide if it's worth it for you to hold out for the new release or not.
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How do I fix my Xbox One troubleshoot?

Troubleshoot “Something went wrong” startup errors on Xbox
  1. Step 1: Restart your console. ...
  2. Step 2: Reset your console. ...
  3. Step 3: Download the Offline System Update file (OSU1) ...
  4. Step 4: Update your system. ...
  5. Step 5: Restore your console to factory defaults. ...
  6. Step 6: Your console needs to be repaired.
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Where can I get my Xbox disc drive fixed?

Visit your local uBreakiFix by Asurion store today for your Xbox disc drive repair to bring your device back to life.
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Can Xbox One play old discs?

Playing Xbox 360 and Original Xbox games on Xbox One or Xbox Series X|S. Note Some games that are backward compatible are no longer available for sale. If you previously bought a backward compatible game on Xbox 360 or have a game disc, you can play it on your Xbox One or Xbox Series X|S console.
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Why is my Xbox One not loading anything?

Another solution to the “Xbox One apps not working” issue is to update the system software of your console. Usually, with a stable Internet connection, you can press the Xbox button to open the guide and then select Profile & system > Settings > System > Updates & downloads > Update console to update your console.
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What is a hard reset for Xbox?

Hold the Xbox power button on the console for around 10 seconds until it powers down fully. Wait 30 seconds. Press the Xbox button on either the console or the controller to turn back on.
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Can you Reset an Xbox One that won't turn on?

Xbox Series X|S, Xbox One X, and Xbox One S consoles

To reset the internal power supply, follow these steps: Unplug the power cord from the console. Wait 10 seconds. Plug the cord back into the console, and then press the Xbox button  on the front of the console.
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Why won't my Xbox buy games?

The Microsoft purchase might have failed for the following reasons: The credit card hasn't been activated. The credit card was declined due to insufficient funds. The credit card can't accept online purchases or automatic billing.
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How do you clean a disc?

Mix rubbing alcohol and water in a one-to-one ratio and use it to clean the DVD to remove fingerprints or other oily residue. Rubbing alcohol works well because it is mild and evaporates quickly without leaving a residue. Rub the disk with a little of the solution and let it dry.
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Can dust affect your Xbox one?

People commonly believe that the Xbox One can be easily damaged from dust due to the fact that the console has many vents. That's actually incorrect. The vents are way too small for dust to be allowed into the Xbox, therefore eliminating the chances of damage being done.
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