Why is one Joy-Con not working?

Detach and reattach the Joy-Con again a couple of times. Test another Joy-Con controller with the console, if possible. The non-working controller(s) will need to be repaired. For assistance with Joy-Con, please contact us for support.
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Why is one of my Switch Joy-Cons not working?

Ensure your console has the latest system update. Ensure the Joy-Con have the latest controller firmware installed. Remove any skins or covers from the problematic Joy-Con, if any, and calibrate the control sticks.
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How do I fix the unresponsive Joy-Con button?

Joy-Con Controller Buttons are Not Responding While Attached to Nintendo Switch Console
  1. Power off the console and clean the area around any sticky or stuck buttons using a soft, dry toothbrush. ...
  2. Power on the console and check that it has the latest system update. ...
  3. Continue troubleshooting the affected button(s).
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Why is my left Joy-Con stick unresponsive?

Ensure the Joy-Con controllers have the latest controller firmware installed. Remove any skins or covers from the problematic controllers and calibrate the control sticks. If the issue is occurring with a specific game or application, try the following: Check for any available software updates for that game.
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How do you fix a Joy-Con that won't press down?

Joy-Con Control Sticks Are Stuck or Difficult to Move
  1. Power off your Nintendo Switch system.
  2. Using a clean, dry toothbrush, gently brush the area around the control stick(s). Use a soft, dry cloth to wipe away any dirt or debris.
  3. Power on the system again, then calibrate the control stick(s).
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How To FIX JoyCon NOT Detected by Nintendo Switch in Handheld Mode!

Will Nintendo repair Joy-Cons for free?

If you're sure that your Joy-Cons are suffering from "drift" or any other problems, it's time to send them in for repairs. Nintendo performs free Joy-Con repairs in most countries, though you need to fill out a form to submit a repair. Once you submit a repair form, Nintendo will give you a shipping label.
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Why is my left Joy-Con not charging or connecting?

You can also check the rail on the joy con and the Switch for any dirt or damage that might interfere with the connection. - Try using a different charger or power source. If you are using a third-party charger or a USB port on your TV or computer, it might not provide enough power to charge your joy con.
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How do I pair my left Joy-Con?

Complete these steps
  1. From the HOME Menu, select Controllers, then Change Grip and Order. While the following screen is displayed, press and hold down the SYNC Button for at least one second on the controller you wish to pair. ...
  2. Confirm how the Joy-Con will be held. Important.
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How do I fix left Joy-Con drift?

  1. Update your system software and Joy-Con firmware.
  2. Calibrate the thumbstick in the system settings.
  3. Clean the thumbstick with isopropyl alcohol or compressed air.
  4. Place a 1mm square piece of paper or cardboard underneath the joystick's housing to apply pressure to the sensor.
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How do I resync my Joy-Con?

Press the SYNC button. The SYNC button is a small circular button located on the railing of your Joy-Con. Press any button to turn the Joy-Con back on again. Reattach the Joy-Cons to the console.
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Did Nintendo get sued for Joy-Con drift?

A US judge has dismissed a Joy-Cons drift lawsuit against Nintendo.
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Can I fix Joy-Con drift on my own?

Simply go to the System Settings menu, and navigate to the Controllers and Sensors section. Scroll down to the option for calibrating control sticks, hit X to recalibrate a stick, and follow the on-screen prompts. Repeat for the second thumbstick, and you're all set.
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Why do Joy-Cons drift so easily?

at least part of the issue with drifting joycon sticks is because the underside can bend a little, causing it to lose contact with the stick.
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Why is the right side of my Nintendo Switch not working?

Ensure your console has the latest system update. Ensure the Joy-Con controllers are charged. Try to decrease the distance between the Joy-Con and the Nintendo Switch console. Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con.
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Does Best Buy fix Joy-Cons?

Thanks for reaching out about this. We generally are not able to work on the joy cons without a protection plan.
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How long is Joy-Con warranty?

LIMITED HARDWARE WARRANTY

Nintendo of America Inc. ("Nintendo") warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase.
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Will Nintendo repair a broken switch?

Physical damage is not covered by the warranty, but it is possible that Nintendo or one of our Authorized Service centers can repair your product.
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How common is Joy-Con drift?

Of that 40%, over half (57%) shared that they'd experienced Joy-Con drift within the first year of purchasing a classic Switch. Half of the console owners also said they opted to replace the faulty device themselves rather than ask Nintendo to fix it.
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Can wd40 fix Joy-Con drift?

Be sure to use the right amount you think is needed. After applying WD-40, move the analog sticks circularly. Spread the WD-40 into the analog stick by moving it around. After your done, take a tooth brush and clean the sides of the joy-con and the sides where the Joy-cons slide into the Switch Console.
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How long does it take to get Joy-Cons repaired?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month. If it turns out your Joy-Con issues aren't covered by Nintendo or you need it faster, we can help.
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What rapper was sued by Nintendo?

At the beginning of December, Soulja Boy decided to release a couple questionable game consoles just in time for the holidays. He isn't the first rapper to dabble in the gaming industry, and as a huge Fortnite fan it wasn't all that surprising, but backlash against the emulators has been swift and fierce.
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What was Nintendo sued for?

Gamevice sued Nintendo in federal court in San Francisco in 2018. The lawsuit said that Nintendo's Joy-Con controllers, which can be used while attached to or detached from the Switch, infringed Gamevice patents covering gaming controllers that attach to smartphones and tablets.
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Can you recalibrate joy cons?

From the HOME Menu select System Settings, then scroll down the menu on the left-hand side and select Controllers and Sensors. Select Calibrate Control Sticks then fully tilt the control stick in any single direction for a few seconds on the controller you want to calibrate.
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