Why is PlayStation taking money off my card?

It's possible that someone used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorized use. I received an email related to an account for PlayStation Network.
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How do I get my PlayStation to stop charging my card?

Go to Settings > Account Management > Account Information > PlayStation Subscriptions. Select the subscription you want to cancel. Select Turn Off Auto-Renew.
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Can you dispute PlayStation charges?

Refund request has been made within 14 days of the purchase. Game has not been launched after purchase. *When you purchase in-game consumables outside of gameplay, they are delivered to you when you next launch the game. If you purchase in-game consumables during gameplay, they are delivered to you immediately.
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How do I contact PlayStation about charges?

PlayStation Support (1-800-345-7669) : r/playstation.
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Can your PlayStation account get hacked?

If you suspect that your PSN account has been compromised, you should immediately take the following actions: Change or reset your PSN password. Remove payment methods associated with your PSN account. Review your PSN and bank transactions.
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How To Remove Credit Card/Debit Card details On PS4 or PS Pro?

Can you tell if someone is using your PlayStation account?

You can verify the history of users who have connected to your system using Remote Play. Select (Settings) > [Remote Play Connection Settings] > [Connection History]. When you select a history item, you can view details such as the connection method that was used.
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Has Sony actually been hacked?

In 2014, Sony Pictures Entertainment fell victim to a massive data breach and cyberattack that disabled many of its internal system. The U.S. Justice Department in 2021 charged three North Korean nationals of perpetrating the 2014 hack.
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How do I talk to a human at PlayStation?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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How do I check my PlayStation transactions?

  1. Go to Settings > Account Management > Account Information.
  2. Select Wallet > Transaction History.
  3. Select the account that you want to view transactions for.
  4. Select the transaction date range and select Next.
  5. Select a transaction to view the details.
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Do PlayStation give refunds?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Is there a lawsuit against PlayStation?

Sony facing $7.9 billion mass lawsuit over PlayStation Store prices.
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Is it possible to get a refund from PlayStation?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*.
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How do I block purchases on Playstation?

How to set a monthly spending limit
  1. Go to Settings > Parental Controls/Family Management > Family Management.
  2. You may need to re-enter your account password.
  3. Select the child account you want to set restrictions for and select Applications/Devices/Network Features > Monthly Spending Limit.
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How do I report a Playstation account?

How to report a profile on PSN
  1. Go to the player's profile.
  2. Press the OPTIONS button, select Report and the reason for your report.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Does PlayStation have a phone number?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Is PlayStation chat free?

Do you need PlayStation Plus to talk to friends? No, you do not.
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What costs 9.99 on PlayStation?

PlayStation Plus Essential is an ongoing subscription with a recurring fee of $9.99 charged automatically every month. Expand this section for further details. If your PSN wallet doesn't have enough funds the subscription fee will be automatically funded from your default payment method.
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How much is 12 months of PlayStation now?

Your 12-month membership will renew automatically and $59.99 + applicable tax will be deducted from your wallet every 12 months until you cancel. If your wallet has insufficient funds, your account's default payment method will be charged the remainder. Price may change. Call Consumer Support at 877-971-7669.
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Did PS Plus price go up?

"We have to adjust to market conditions." Last month, Sony raised the price of all its PlayStation Plus 12-month subscriptions globally, across all tiers, by roughly 30%. In a new interview, PlayStation's top business executive defended the decision, insisting the company had to “adjust” to market conditions.
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Why Sony getting sued?

Neill alleges that Sony required digital games and add-ons to be bought and sold only via the its online PlayStation Store, which charges a 30% commission to developers and publishers. The claim alleges customers have therefore paid higher prices for games and add-on content than they would have done.
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Did Sony got sued?

Sony is facing a staggering £6.3 billion ($7.9 billion) mass lawsuit over allegations that the tech giant behind PlayStation exploited its dominant market position, resulting in unjust pricing for customers as reported by Reuters. The decision emerged from a recent ruling by a London tribunal.
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When did PlayStation get hacked?

Back in 2011, there was no doubt about it: Sony was hacked and the consequences were catastrophic, both for the company and for users of its popular PlayStation Network online gaming platform.
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Can someone track you through PlayStation?

Absolutely, the answer is “Yes”. This is because the IP addresses will be shared for online gaming on PS4. In addition, other online activities on the console will reveal the IP address. So, it's very possible to find someone's IP addresses using certain PS4 IP tracker tools.
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