Why will my PS4 not take a disc?

If your PS4 isn't accepting discs, it could be because there's one already inside, or perhaps one was inserted without your knowledge. If this is the case, eject that disc first. If it doesn't eject, you'll need to use the manual eject screw, shown in a few steps below.
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Why is my PS4 not accepting discs?

Troubleshoot PS4 console disc reading issues

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Rebuild Database.
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How to clean the disc reader on a PS4?

To clean the disc drive on your PS4, start by using canned air or a blower to remove dust from the drive. If necessary, remove the top cover of the PS4 to access all areas of the disc drive. Dust accumulation or dirty rollers can prevent the drive from accepting new discs or reading discs properly.
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What do I do if my PS4 won't eject the disc?

Grab a flashlight and shine it through this vent to find the manual eject screw. Using a screwdriver, rotate the screw counterclockwise until you notice the disc peeking out of the disc slot. You may have to turn the screw several times. Gently pull the disc out of the disc slot.
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How to fix PS4 unrecognized disc?

How to fix an unrecognizable PS4 disc
  1. Restart your PS4. Restarting your console clears most glitches and allows it to turn on correctly. ...
  2. Make sure your PS4 game disc is clean. ...
  3. Update your software in Safe Mode. ...
  4. Factory reset your PlayStation 4. ...
  5. Talk to an expert.
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PS4 Slim Disc Drive Mechanical Problems Fixed - In Real Time

Why is my PS4 not supported discs?

Some discs may not be playable due to scratches, dust, the quality of recording, or the characteristics of the recording device. In rare instances, DVDs, BDs and other media may not play properly on your PS4™ system. This is primarily due to variations in the manufacturing process or encoding of the software.
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How do you uncorrupt a PS4 disc?

How to Fix Corrupted Data on PS4
  1. Delete the game and reinstall it. ...
  2. Delete corrupted downloads. ...
  3. Clean the game disc. ...
  4. Update the software. ...
  5. Restore your PS4 software licenses. ...
  6. Start the PS4 in safe mode and rebuild the database. ...
  7. Initialize your PS4. ...
  8. Hard reset your PS4.
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How do you manually eject a disc from a PS4 without a screwdriver?

The PS logo on the top of the console should be the right way round. Place your palms on the console's glossy panel and let your fingers rest on the far side of the console. Apply moderate, even pressure near the seam. Using your fingers as leverage, slide the glossy panel away from you.
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Can you eject a disc from PS4 with a controller?

Press "Options" on your controller, then "Eject" to try removing the disc first. Find your Model number on the back or on the spine of the console.
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How to know if a PS4 disc drive is broken?

Symptoms of a Broken PS4 Disc Drive

Here are some of the most common symptoms: Your PS4 can't take a disc in. Your PS4 isn't reading the disc. Your PS4 disc drive starts spinning, but then stops.
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What does corrupted disc mean on PS4?

What does corrupted data mean on PS4? When the error message of "Corrupted Data - Cannot load the saved data because it is corrupted" pops up on PS4, it means that you cannot play games on the console as the game data or file corrupted. You may not be able to load either the game or your characters.
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Can I clean a PS4 disc with alcohol?

Isopropyl alcohol is meant to be used as a last resort. Some people dab a little bit of it directly onto a cloth and wipe the disc. For a less abrasive cleaner, mix equal parts of water and isopropyl alcohol. Dampen a microfiber cloth in it, then wipe the disc from the center to the edges until it looks clean.
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How do I open my PS4 to clean it?

Carefully lift the bottom cover off the console to expose the interior components. If you have a PS4 Pro or PS4 Slim, remove the bottom cover by carefully pulling on the corners until it comes loose. Then slide the cover back to remove it.
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Can you replace a PS4 disc drive?

You can replace the the optical drive assembly by itself, but the replacement assembly must be compatible with the your optical drive daughterboard. Unplug your PS4 before beginning any repairs.
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How do I fix disk read error on PS4?

Some troubleshooting steps you can take to address disc read errors on the PS4 include checking for any existing discs in the system, rebooting the PS4, using the manual eject screw, cleaning the disc, trying a different game or movie, rebuilding the PS4 database, cleaning the interior of the disc drive, and inspecting ...
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Why won't my PS4 take a disc?

If too much dust has accumulated in the drive, or the rollers are dirty, it may refuse to take in new discs or read any disc currently in the system. Inspect your PS4 disc drive for damage. Remove the top cover of your PS4 and physically inspect the disc drive.
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How do I fix my PS4 not ejecting disc?

Insert the screwdriver into the manual eject hole and turn anti-clockwise to release the disc. This may require several turns of the screw. There is a layer of plastic that you will need to push through to remove the screw. Don't worry – this won't affect the warranty.
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Which button is eject on PS4?

The power button is on the left and the eject disc button is on the right. The buttons are on the same bar on the front of your machine. This bar is located on the bottom of the front center section of your console. The power button is on the left and the eject disc button is on the right.
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Can you fix a damaged PS4 disc?

Polish the game disc and fill in small scratches using oil-based substances like toothpaste, petroleum jelly, carnauba car wax, or banana. Use a disc scratch-repair machine to fix deeper scratches, or pay for your disc to be resurfaced professionally to ensure it is preserved correctly.
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How to hard reset a PS4?

On your PS4, open the “Settings” menu. Select “Initialization.” Choose “Initialize PS4” for options on how you want to empty your system storage space. For a complete factory reset, select “Full.” This will delete everything but the operating system from your PS4.
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