Why won't Apple let me get a refund?

If the charge is pending, you canʼt request a refund yet. After you receive an email receipt, try to request a refund again. If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
Takedown request View complete answer on support.apple.com

Why is Apple not letting me request a refund?

Make sure that you're signed in with the same Apple ID that you used to make the purchase. Also make sure that it's not a family member's purchase charged to your payment method. Some items and purchases older than 90 days aren't eligible for refunds. See the terms and conditions for more information.
Takedown request View complete answer on discussions.apple.com

Why am I not eligible for an Apple refund?

- "From time to time, Apple may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim." Make of this what you will.
Takedown request View complete answer on discussions.apple.com

Why is my Apple product not eligible for return?

Personalised items and custom-configured Macs may not be eligible for exchange at an Apple Store. Items ordered on apple.com that arrived damaged or are incorrect can be returned to any Apple Store in the same country, or by contacting Customer Service.
Takedown request View complete answer on apple.com

Can Apple deny returns?

Apple provides security features to enable you to protect your product in case of loss or theft. If these features have been activated and cannot be disabled by the person in possession of the phone, Apple may refuse the return or exchange.
Takedown request View complete answer on apple.com

How To Get A Refund On Apple App Store Purchases

How do I convince Apple to refund me?

Request a refund for apps or content that you bought from Apple
  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.
Takedown request View complete answer on support.apple.com

Can I be denied a refund?

Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices. Retailers must clearly post their refund policy unless they offer a full cash refund, exchange, or store credit within seven days of the purchase date.
Takedown request View complete answer on findlaw.com

Does Apple accept all refunds?

We believe you will be thrilled with the products you purchase from the Apple Store. In the unlikely event a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple.
Takedown request View complete answer on apple.com

How many times can you refund in app purchases?

You can only return an app or game for a refund once. If you buy it again you can't get a refund.
Takedown request View complete answer on support.google.com

How long do Apple refunds take?

Here's how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier.
Takedown request View complete answer on support.apple.com

Is Apple refund easy?

Sign in to reportaproblem.apple.com. Tap or click "I'd like to", then choose "Request a refund". Choose the reason why you want a refund, then choose Next. Choose the app, subscription or other item, then choose Submit.
Takedown request View complete answer on support.apple.com

Does Apple refund child purchases?

It is important to remember that if you give anyone your Password or Passcode, you are giving them authorization to make purchases to your account. There are many controls in place to prevent that from happening on a child's device, they just need to be turned on. That is why refunds are not guaranteed.
Takedown request View complete answer on discussions.apple.com

How far back can you request a refund on Apple?

How far back can you go submit a refund for an app? How far back can you go submit a refund for an app? Apple does not officially state a limit.
Takedown request View complete answer on discussions.apple.com

Does Apple Pay refund money if scammed?

Apple does not offer refunds if you are scammed using apple pay. However, users' bank and card companies may be able to refund the money that was stolen from the users.
Takedown request View complete answer on thecyphere.com

What do I say to get a refund from Apple?

You can also request a refund directly from the App Store on your iPhone, iPad or Mac. Find the app you want a refund for and scroll down to the Information section of the page. Tap Report a Problem, and then follow the same steps to request a refund and choose a reason.
Takedown request View complete answer on businessinsider.com

How do you politely ask for a refund?

Dear Sir/Madam, I am writing this letter to request a full refund for the clothes I ordered from your store. I had received a lot of reviews which is why I ordered a few cloth materials worth Rs. 20,000 for my painting business. I regret to inform you that I am not satisfied with the materials.
Takedown request View complete answer on byjus.com

What happens if you are refunded twice?

This is what is meant by “double refund.” In simple terms, a double refund happens when a customer manipulates the chargeback process and gets refunded twice for the same transaction. Once via the refund process, and once via the chargeback process. You'll lose the revenue from that sale twice.
Takedown request View complete answer on chargebacks911.com

How do I stop Apple from taking money?

Remove a payment method on your iPhone, iPad, or Apple Vision Pro
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Tap Edit, tap the red Delete button, then tap Remove.
Takedown request View complete answer on support.apple.com

Is refund abuse a crime?

It is crucial to differentiate between refund abuse and friendly fraud due to the various legal ramifications associated with them. While refund abuse is deemed illegal and can lead to criminal charges, friendly fraud often stems from misunderstandings or disputes between customers and merchants.
Takedown request View complete answer on hostmerchantservices.com

Why is my refund declined?

If your tax return was rejected, it could be due to a number of reasons – such as missing information. However, there could be another issue, like a name or number that doesn't match up with the data the IRS already has on file.
Takedown request View complete answer on hrblock.com

What happens if I cant get a refund?

If they're unwilling to help, you can file a complaint with the Better Business Bureau (BBB). You can also contact your credit card company or bank and dispute the charge. Additionally, you may be able to file a complaint with the Federal Trade Commission (FTC) or the Consumer Financial Protection Bureau (CFPB).
Takedown request View complete answer on quora.com

How do I dispute an Apple charge on my iPhone?

Report an unknown transaction or dispute a charge
  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Scroll down and tap the transaction that you want to report. ...
  3. Tap the transaction again, then tap Report an Issue.
  4. Choose the type of issue that you want to report.
Takedown request View complete answer on support.apple.com

What if my child accidentally made an in app purchase?

Go to the App Store Support page, select the link for "Get help with your purchases and refunds," and find the option that best suits your situation. If the purchase was made on an Android device: Go to the Google Play Help page or Amazon Appstore support page and follow the instructions for your device.
Takedown request View complete answer on playrix.helpshift.com

How do I get a refund for an app?

Select 'Request a refund' or 'Report a problem'. Follow the onscreen instructions to complete your refund. You'll see a "thank you for sharing your concerns" message. You'll then get an email with your refund decision, usually get this within 15 minutes; however, it can take up to 2 business days.
Takedown request View complete answer on verizon.com

Previous question
Is Minecraft safer than Roblox for kids?
Next question
Do American Xbox games work in Australia?