Why won't PlayStation let me refund?

If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. To request a refund for this type of content, please contact us. You will receive a refund to the original payment method where possible*.
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How hard is it to get a refund from PlayStation?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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How long until you can't refund a game on PlayStation?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How do I get my money back from PlayStation?

You can get a PlayStation Store refund within 14 days as long as you haven't downloaded the item. To initiate a refund, visit the Refund Request page on the PlayStation website. Refunds are essential if you accidentally purchase the wrong game or DLC pack, preventing permanent mistakes.
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Can you call PlayStation support for a refund?

Contact PlayStation Support:Visit the official PlayStation support website or contact PlayStation customer support through phone or chat. Explain your situation to the support representative. Let them know that you no longer have access to your old PSN account but have made a purchase that you would like a refund for.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

How do I talk to a human PlayStation support?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can you refund a PS5 game if you played it?

How to start the PS5 game refund process. If you meet the criteria of owning a game for under two weeks and you've never downloaded or played it, then you can start the refund process. You can still try for a refund even if you have played the game, but you won't be getting your money back that way.
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What time does playstation support open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Can I get a refund after 14 days PlayStation?

Items purchased from the PlayStation Store are subject to the PlayStation Store Cancellation Policy. We understand that there may be times when you want to return items. The law gives you rights to cancel an order within 14 days, but we also provide a goodwill returns policy allowing you to return items within 30 days.
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Can you refund a PlayStation game after 14 days?

PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.
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How long can you play a game to refund it?

Steam Support :: How To Request A Refund. Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.
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How do I refund games?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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Can you refund games on switch?

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems.
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How do I get unbanned from PlayStation?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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Can I send my PS4 to Sony to get fixed?

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Can you leave PlayStation on overnight?

Is it bad to leave your PS4 on rest mode overnight? No. Rest Mode can be kept on overnight or during the day when you're not at home. The purpose of rest mode is to not only pause games for a break but to keep the PS4's power on so that it can download and update games while not using the console.
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Can you rebuy a game after refunding it?

You should still be able to purchase a game after refunding, but if the refund hasn't been approved yet, that could mess up the approval. As far as the price, if the sale is over, you wouldn't get the same price, you'd get whatever the price is in the store when you buy it.
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Can I get a refund from game in store?

Please contact any GAME store to obtain a refund. If purchased online you can also contact our customer services team who will be happy to help arrange a return.
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Can you refund console games?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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How do I call Sony?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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Is PlayStation repair free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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What is Sony's support number?

Service centers

Please call our Product Operation Support Center at 800-883-6817 or email our support team at [email protected].
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Who is the owner of PlayStation?

Sony Interactive Entertainment LLC (SIE) is an American multinational video game and digital entertainment company of Sony. Established in 2016, it primarily operates the PlayStation brand of video game consoles and products.
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