Why won't PS5 work?

Reconnect the power supply, then try turning on the console. Power cycle your PS5. If the console turns on but won't start up, hold down the power button until the blinking LED light turns off. Disconnect the power supply and let the console sit for 20 minutes, then reconnect it and try turning on the system.
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Why is my PS5 not working?

It's possible your PS5 won't turn on because there's a problem with your power outlet or cable. Try using a different cable and plugging your device into a different outlet. Avoid using a power strip while testing your console, as too many electrical devices can overload the circuit and create a fire hazard.
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Why did my PS5 randomly stop working?

There can be several reasons why your PS5 unexpectedly shuts down while you're in the middle of a game: Power settings. Overheating. Faulty power cable or power supply.
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Why isn t my PS5 loading anything?

A number of factors can cause the "PS5 was unable to launch the game or application" error. For example, it may be a PS5 system software version problem, storage device problem, system software, or game incompatibility problem.
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Why is my PlayStation not loading games?

Check that you have access to the game.

Make sure you're signed in to the account that you used to buy the game. If you recently purchased the game or redeemed a game voucher, check your transaction history.
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How To Fix Your PS5 If It Won’t Turn ON!

What do I do if my PS5 is broken?

Whether it's caused by an accidental drop, water damage, or anything in-between, take your PS5 to your nearest CPR location for a free, no-obligation repair estimate. Depending on the issue, our technicians can diagnose and fix your device as early as the same day you bring it in.
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Why did my PlayStation suddenly stop working?

When a PS4 doesn't turn on, the cause can be a hardware, software, firmware, or power issue. Hardware issues, like bad power supplies and broken power buttons, are best left to the professionals.
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Why is my PS5 turning on but no display?

Check the HDMI connection

Make sure you have a secure connection to both your PS5 console and the screen using the included HDMI cable. If possible, try using a different HDMI cable. If your screen has multiple HDMI ports, try using a different one. Make sure to also have the correct channel selected for HDMI.
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How do I get my PlayStation 5 to work?

Insert one end of the included HDMI cable into the HDMI OUT port on the rear of the PS5 console. Insert the other end of the HDMI cable into the HDMI input on your display device. Insert the included AC power cable into the AC IN connector on the rear of the PS5 console.
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What causes PS5 to crash?

Monitor for overheating

PS5 fan troubles are due to either a broken fan or the console overheating. When your PlayStation can't cool down, it'll try to protect itself from overheating by crashing or freezing.
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How long is PS5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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How do I know if my PS5 is overheating?

Signs your PlayStation 5 has overheating issues:

The console is very warm to the touch. If this happens, you might get a warning that says “Your PS5 is too hot.” The fan is running constantly or making loud, unusual sounds. Your games run slow or you experience increased loading times.
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How much does it cost to fix PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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Can PS5 be repaired?

Our experts can help identify any damage and repair or replace your PlayStation 5 if necessary—sometimes as soon as the same day you bring it in. We'll give you an affordable price estimate for your repair and allow you to think it over if you need more time to decide.
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Why is my PS5 HDMI not working?

There are many reasons why your PS5 HDMI port may not be working, including: Dirt and dust accumulation in the port, which can interrupt and even damage video/audio transmission. The HDMI cable prongs are bent from excessive force. The HDMI port is damaged from inserting the cable too forcefully.
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What is the white light of death PS5?

If the indicator light only blinks white, or if the blue light never transitions to solid white, the console is frozen and needs troubleshooting. Follow the troubleshooting steps below: Unplug the console. Wait 60 seconds, plug the console back in, and turn it back on.
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What does the black screen of death look like?

What is the black screen of death? The black screen of death is a critical system error that causes your computer screen to display all black. The system error forces your operating system to shut down because it can no longer safely function.
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Does resetting PS5 delete everything?

“Restore default settings” will simply revert any changes you've made in the settings on the PS5. Like the option above, this is not a factory reset — the rest of your data on the device will remain intact. “Reset the console” will delete everything from your PS5 and restore it to its initial state.
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How do I know if my PlayStation is broken?

When booting your PS4, the LED light on the side of your console should momentarily pulse blue before changing to white. But if your console has a problem, the blue light will pulse continuously without turning white. This is usually followed by your PS4 inexplicably turning off.
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How do I know if my PlayStation is dying?

Some of the most common signs of dying hard drives include:
  1. Unusual or excessive heating.
  2. Repeated read or write disk errors.
  3. Frequent PS4 crashes or freezing, whether during booting or carrying out tasks.
  4. Both Folders and files cannot be accessed.
  5. Disappearing data.
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What is the blue light of death on PS4?

The HDMI port on your PS4 might be too loose, which causes interference with the signal and will cause the blue light on your console to flash. Make sure the cable is firmly attached to your TV and console, and make sure that there isn't a lot of wiggle in the port. If the cable looks damaged, try another HDMI cable.
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Can PS5 be damaged easily?

The liquid metal is prone to leaking when the PS5 is left sitting upright for an extended period. When users stand the PS5 vertically, liquid metal may start to move or seep out. This inhibits the console's ability to manage the heat coming off its APU, potentially damaging the processor.
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What can damage a PS5?

Besides the damaging effects of overheating, overworking the PlayStation's fans can cause damage to other moving parts found in the console. Another potential issue is the lack of, or handling of the thermal module on the unit. The PS5 uses a very specific Thermal compound called Liquid Metal.
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Does PS5 have a lifetime warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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