Why won't Ubisoft accept my card?

You have a temporary lock on your account. You have met or exceeded your credit limit. You have exceeded your daily charge limit. The card is expired.
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Why won't Ubisoft take my card?

Check the expiration date and validity date of your card. Confirm that your balance or credit limit covers the payment. Make sure that recurring online transactions are enabled for your payment method account. If your payment method is no longer valid, you can update your subscription details at any time.
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Why is my Ubisoft Connect payment not working?

There are many possible reasons for a credit card not being accepted: • The information entered at checkout does not match the billing information associated with the credit card. There is a communication issue between online systems. To rule this out, please follow our browser troubleshooting.
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Can I use debit card in Ubisoft?

*Cards need to have been issued by one of the major card companies (Visa, MasterCard, and American Express). Please make sure that you enter your billing address exactly as it appears on your credit or debit card statement.
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Why won't my Ubisoft account work?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.
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Why won't Ubisoft accept my payment?

Why can't i checkout on Ubisoft?

You have a temporary lock on your account. You have met or exceeded your credit limit. You have exceeded your daily charge limit. The card is expired.
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What is the problem with Ubisoft?

Between the lines: Ubisoft has been in a game quality crisis since the disastrous, late-2019 lunch of the widely panned Ghost Recon Breakpoint. Morale at the company took a further hit in mid-2020 after widespread allegations of sexual misconduct at the company.
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Does Ubisoft accept Apple pay?

The Ubisoft Store currently accepts: Credit cards*ATM cards and debit cards*Apple PayGoogle PayPayPal All submitted information is encrypted, so you can be confident that your payment information is safe and secure.
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Can I use my Visa debit card in?

Visa Debit is accepted at millions of merchants worldwide and can be used for purchases made in store (excluding Virtual Visa Debit), online, over the phone and by mail.
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How do I add a card to my Ubisoft account?

Ubisoft Connect PC

Open the client. Select your Wallet in the top right corner of the window. Choose Add Funds. Follow the onscreen instructions.
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Why does it say my payment cannot be processed?

Some of the most common reasons that failed payments occur include: Insufficient Funds: Usually, payments fail simply because the customer does not have the required funds available in their account to cover the transaction – or because they have exceeded their credit limit.
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How do I fix Ubisoft error?

Troubleshooting login issues in Ubisoft Connect PC
  1. Check for ongoing maintenances or degradations of Ubisoft Services.
  2. Check your internet connection.
  3. Check if Ubisoft Connect PC is running offline. ...
  4. Check your security software.
  5. Update Ubisoft Connect PC to the latest version.
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Why won't Ubisoft go online?

Check your security software Make sure that Ubisoft Connect PC is not being blocked by any security software you have, such as a firewall or an anti-virus. Update Ubisoft Connect PC to the latest version An outdated version of the desktop app may cause login issues.
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How to fix there are difficulties processing your payment at this time?

Try the following:
  1. Check to find if your payment method is up to date. ...
  2. Make sure you have enough money in your account for the purchase.
  3. If you're still having issues, contact your bank to find if there's a problem with your account.
  4. Try making the purchase again with a different payment method.
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Why is my Ubisoft code not working?

If you are receiving the error message "This CD Key or Activation Code is not valid" when activating a key or a code in Ubisoft Connect PC, you may be entering the key incorrectly. You must enter all the characters in upper case, with the relevant dashes.
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How to change Ubisoft payment method?

Select the avatar icon at the top-right of the page. Log into your Ubisoft account. Select the avatar icon again, then ''My Subscription''. From this page, you can: Change your payment method.
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Why can't I use my Visa debit card?

Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud.
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Why doesn't my debit card have a CVV?

Please note that debit cards do not have a security code since they can't be used for online purchases.
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How to get a debit card at 14?

Younger consumers can often get a checking account and debit card if they have a parent or guardian as a co-signer on the account.
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Why can't I buy anything on Ubisoft?

You have a temporary lock on your account. You have met or exceeded your credit limit. You have exceeded your daily charge limit. The card is expired.
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Can I use PayPal on Ubisoft Store?

Checkout with PayPal to upgrade the way you pay and play.
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What payment processor does Ubisoft use?

Ubisoft uses Zuora to automate and manage billing, accounting and payments for its Ubisoft+ and Rocksmith+ subscription services.
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Has Ubisoft been hacked?

How was UbiSoft hacked? Hackers allegedly gained access to Ubisoft systems and accounts for approximately 48 hours before the company revoked their access. During this time, the attackers audited users' access rights and thoroughly reviewed Microsoft Teams, Confluence, and SharePoint.
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Has Ubisoft been losing money?

Ubisoft had net loss of 494 million EUR in 2023 & Share price is down 85% in the last 5 years.
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Is Ubisoft in debt?

Total debt on the balance sheet as of March 2024 : $2.71 B

According to Ubisoft's latest financial reports the company's total debt is $2.71 B. A company's total debt is the sum of all current and non-current debts.
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