Will Nintendo fix a Switch out of warranty?

Factory Service Repair may also be available for a fee for systems where the manufacturer's warranty or repair warranty has expired, or where the issue with the system is not covered under warranty. Please visit the Nintendo Customer Support page to determine what options may be available for your system.
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Will Nintendo repair a broken Switch?

Physical damage is not covered by the warranty, but it is possible that Nintendo or one of our Authorized Service centers can repair your product.
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Will Nintendo repair my Switch for free?

LIMITED HARDWARE WARRANTY

If a defect covered by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.
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How do I get my Nintendo Switch fixed under warranty?

Complete these steps

Enter your serial number to verify your system's warranty status, if applicable. Add the repair and shipping details, and any billing information. Agree to Nintendo's Online Repair Terms and Conditions. Click Continue to confirm the repair order, and make payment if needed.
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Can I send my Nintendo Switch to be fixed?

Please complete the form below to set up a repair for one or more Joy-Con. If you would like to set up a repair for a system, accessory, or more, please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console with your repair. It will be returned to you unrepaired.
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Nintendo Switch Warranty Repair Experience!

How long are Nintendo Switch under warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty.
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How long does it take Nintendo to repair Switch?

The current total turnaround time for repair orders is around 2-3 weeks.
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Do I need proof of purchase for Nintendo repair?

Booking a Repair

Please provide as much detail as you can about your Product and the repair required. If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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What is proof of purchase for Nintendo repair?

The proof of purchase must be sent to our repairs services along with the damaged product, inside of the same package. If you did not submit the proof of purchase in the parcel you sent to our repairs centre, please use our contact form here and kindly provide the proof of purchase by uploading it as an attachment.
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Does Nintendo Switch warranty cover accidental damage?

All Nintendo Switch models come with a 12-month limited warranty to cover manufacturing defects. The limited warranty includes a list of limitations as well. For example, the warranty does not cover: Damage from negligence.
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Does the Nintendo store do repairs?

Please note: Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed product for use on our systems or licensed merchandise that are made by other companies. To identify whether a product is made by Nintendo, check the product packaging or the item itself.
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How long does a Nintendo Switch last?

How long does a Nintendo Switch last? The lifespan of your Nintendo Switch is 6–10 years if you take good care of it. You shouldn't have any wear and tear or issues with internal components before then.
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How do I know if my switch is under warranty?

How do I check my warranty status? Nintendo systems carry a standard twelve-month warranty, which is one of the longest standard warranties in the video game industry. You can check your warranty status in the Nintendo Repair Center.
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What to do if Nintendo Switch breaks?

To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best repair or replacement options available to you. Warranty will be determined during the set up process for all systems.
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Will Nintendo repair modded switch?

Nintendo will not repair any product found to be counterfeit or altered (e.g. software modification, hardware modification, tampered with, etc.). Any system identified as such will be returned as-is.
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How do I send items to Nintendo for repair?

How to Package a Repair
  1. Complete a repair letter to include in the box. The letter should include: ...
  2. Prepare your items and box for shipping. Unless the repair requires them, remove all games and any additional accessories. ...
  3. Add the shipping address to the box. ...
  4. Add your return address and repair order number.
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Does Nintendo warranty cover physical damage?

The Nintendo warranty does not cover physical damage to the system. Non-warranty repair and replacement services are not offered by Nintendo for these products. If you wish to purchase a new system, you may find a list of retailers in the links below: NES Classic Edition.
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Is the Nintendo refund policy illegal?

The Consumer Council discovered that Nintendo stands out from the rest when it comes to the pre-ordering of video games. The company plainly states that all purchases are final. According to the right of withdrawal laid down in the consumer rights directive, such terms are illegal.
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What does Nintendo Switch insurance cover?

Your Nintendo Switch will be covered against failures due to mechanical and electrical breakdown, normal wear and tear, dust, heat, and humidity, and power-surge failures.
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Do all Nintendo switches come with warranty?

What warranty is included with a Nintendo Switch? 1 year manufacturer warranty to repair or replace the system for any problem arising from manufacturing or system software defects. Indefinite warranty for repair or replacement of drifting joy-cons (for the time being).
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How do I know if my warranty is expired?

Once you have your VIN, write down the mileage from your odometer and contact a dealership to see if your warranty has expired. If you have warranty details in an owner's manual, you can also calculate the expiration date by looking at the in-service date recorded on the car's original paperwork.
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Is the Nintendo Switch a dying console?

No switch has plenty of life left in it. It gets games every week literally. Even the PS4 and Xbox One still get great games every month and weekly releases. System is not dead until it is no longer manufactured and the first and third party support dries up.
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How long does a 100% Nintendo Switch last?

For Nintendo Switch Lite, model number: HDH-001, the battery life is approximately 3 to 7 hours. For Nintendo Switch – OLED Model, model number: HEG-001 [product serial number begins with "XTW"], the battery life is approximately 4.5 to 9 hours.
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Why is my Switch dying so fast?

As with most lithium-ion batteries, the console battery life will gradually decrease over time. After about 800 charge cycles, the console battery life will decrease to about 80% compared to the battery on a new console. This is normal and does not represent an issue with the console or with the battery.
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