Will Nintendo refund accidental purchase?

We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don't like the game.
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Will Nintendo refund unauthorized purchases?

Information about refunds for digital content purchased through the Nintendo eShop. We are unable to provide refunds or exchanges for mistaken purchases.
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Can you return a purchase from Nintendo?

You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store.
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Can I get refunded for Nintendo online?

Per the Nintendo Switch Online Terms of Service, we cannot offer refunds or credits for remaining time left on your membership. For Nintendo Switch Online memberships purchased from Nintendo eShop, there is also a statutory 14-day right to cancel.
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Can I cancel a Nintendo purchase?

Can I change or cancel my order? If your order has not been shipped, please contact us for support. If it has already been shipped, you will need to refuse delivery or return the package to Nintendo with a written request to refund or exchange the items you ordered.
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Can you ask Nintendo for a refund?

We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don't like the game.
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Why can't you refund switch games?

Nintendo America's support page says that the company won't provide refunds for mistaken purchases, such as the purchase of an incorrect game, an accidental purchase, or a changed mind. That said, if a game is truly broken, unplayable, or not as described, you can still try to get your money back.
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Can you return digital games?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund. For detailed info about return and refund policies, see Microsoft Terms of Sale.
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How do I cancel Nintendo online?

Visit accounts.nintendo.com and sign into your Nintendo Account. Select “Online Services.” Select "Passes" to view a list of in-game passes you are subscribed to. Select "Terminate automatic renewal" next to the in-game subscription to cancel automatic renewal and then select Terminate again.
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Can you refund Nintendo eShop cards?

This card is non-reloadable. Code balance cannot be redeemed for cash and is non-refundable unless required by law. Code balance will not be replaced by Nintendo or retailer if the code is lost or stolen.
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How do I contact Nintendo about my refund?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).
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What if Nintendo sent me the wrong item?

If you have received the incorrect item please report this to our Customer Support as soon as possible after delivery. If you are already using the contact form, please select “Contact Nintendo Support”.
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Can I return a Nintendo Switch game to Walmart?

Returning Games to Wal-Mart

Store representatives have told press that video games must have been purchased from a Wal-Mart or Sam's Club store in order to make a return. This includes games purchased both in-store and online. Games that can be played on major consoles are the only types included in this new policy.
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Can you get a refund for an unauthorized purchase?

Dispute the charge to get a refund

For example, Visa requires issuers to credit you for unauthorized charges within five days after you notify them. However, the credit is provisional and could be reversed if they determine after investigation that you were guilty of “gross negligence” or fraud yourself.
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Why did Nintendo charge me $21?

If you see an unknown charge from Nintendo, it is possible the charge was: A recurring payment for a service or subscription that you authorized to automatically renew such as a Nintendo Switch Online membership.
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How to dispute a purchase on Nintendo Switch?

Contact your card issuer to block further activity on the card and request a replacement. Dispute the charges with your card issuer as unauthorized or fraudulent. Important: If you dispute the charges, we will set restrictions on the Nintendo Account so that further unauthorized charges cannot be made.
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Can I get a refund for Nintendo online?

Per the Nintendo Switch Online Terms of Service, we cannot offer refunds or credits for remaining time left on your membership.
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How do I cancel my Nintendo automatic payment?

To terminate automatic renewal

Tap the picture of your icon in the upper-right corner to access your Account Information. Highlight “Nintendo Switch Online” on the left side of the screen. Select “Terminate Automatic Renewal” for the appropriate Nintendo Switch Online membership.
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Is Nintendo membership worth it?

Nintendo Switch Online is a necessary subscription if you want to play Switch games on the internet, and it includes cool, bonus titles and extras. The Expansion Pass isn't worth the huge price hike it presents, though.
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How to refund Nintendo eShop games?

We cannot provide a refund (or credit or exchange) if you simply changed your mind, accidentally made the purchase or purchased the wrong contents, or if you simply didn't like the game or DLC.
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Can digital products be refunded?

In the United States, return and refund laws vary by state, and while there isn't a federal requirement for a digital product refund policy, certain states mandate clear disclosure of such policies under specific circumstances.
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How long does a digital game refund take?

Depending on the bank, it can take a few days to process the refund. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period.
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Can you refund pre ordered games on switch?

How to Exercise the Voluntary Right to Cancel a Pre-Order for Software on Nintendo eShop. Important: The voluntary right to cancel a pre-order can only be exercised seven days or more before the release date for the software. This voluntary right to cancel a pre-order does not affect your statutory right to cancel.
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Can I return a Nintendo Switch game to Target?

Indeed, Target does allow you to return Nintendo Switch games, but there's a catch. The game must be unopened and returned within 30 days of purchase. Opened games may only be exchanged for the same title. Remember, the return policy is pretty strict.
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Why can't i refund a gifted game?

If the gift has already been redeemed, the recipient needs to approve the refund first. If you submit a refund request before the recipient has approved the gift refund, your request will be declined.
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