Will Nintendo repair a broken Switch?

Physical damage is not covered by the warranty, but it is possible that Nintendo or one of our Authorized Service centers can repair your product.
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Can a broken Nintendo Switch be fixed?

Having a problem with your system or game? We can help! Setting up a repair with Nintendo is fast, easy, and secure. You can troubleshoot and set up a repair for your Nintendo Switch system or Nintendo 3DS family product in a few easy steps.
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Will Nintendo repair my switch for free?

LIMITED HARDWARE WARRANTY

If a defect covered by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.
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Can you send a switch to Nintendo for repair?

If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired. Learn about console repair options.
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Can Gamestop fix my switch?

No they do not as a service, but if you have a warranty on a console and you meet the requirements, they will replace it for you with another and send yours back to their warehouse to be refurbished.
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This Switch Problem Is Way Too Common… No Power

Does the Nintendo store do repairs?

Please note: Nintendo only repairs systems, games, and accessories made by Nintendo. We do not repair licensed product for use on our systems or licensed merchandise that are made by other companies. To identify whether a product is made by Nintendo, check the product packaging or the item itself.
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How long does it take to repair a Nintendo Switch?

Depending on the type of service in or out of warranty, your repair might take up to 14 working days.
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What do you do with a broken Nintendo Switch?

If the recommended solutions don't resolve the problem and you need a repair or replacement, you can set up a repair order (U.S. and Canada) for your Nintendo Switch, or Nintendo 3DS family consoles, or you can find a list of Nintendo Authorized Service Centers (Latin America).
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What to do before sending switch for repair?

Do not include any games or accessories (unless those are part of the repair order). If including small items or games, put them in a sealable plastic bag. Know that stickers and screen protectors may not be returned, so if you'd like to keep them, remove them from your Switch before sending.
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Do I need proof of purchase for Nintendo repair?

Booking a Repair

Please provide as much detail as you can about your Product and the repair required. If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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Does Nintendo Switch have lifetime warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty. Please see the Complete Warranty Text for full warranty details.
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How long does a Nintendo Switch last?

How long does a Nintendo Switch last? The lifespan of your Nintendo Switch is 6–10 years if you take good care of it. You shouldn't have any wear and tear or issues with internal components before then.
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Does Nintendo warranty cover physical damage?

The Nintendo warranty does not cover physical damage to the system. Non-warranty repair and replacement services are not offered by Nintendo for these products. If you wish to purchase a new system, you may find a list of retailers in the links below: NES Classic Edition.
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How long is Switch warranty?

What warranty is included with a Nintendo Switch? 1 year manufacturer warranty to repair or replace the system for any problem arising from manufacturing or system software defects.
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How long does a Nintendo Switch last before it breaks?

With moderate to extensive use, expect to replace them every 5 years. Recommended to check the battery for swelling when replacing the thermal paste. Assuming you did maintenance on the console every 4 years, your Switch should survive no issues for well over a decade.
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How do you diagnose a broken switch?

To test the switch, you'll need a multimeter or a continuity tester. Remove the switch from the wall, making sure to keep track of which wires are connected to which terminals. With the switch in the "off" position, touch the probes of your tester to the terminals. There should be no continuity.
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How do I know if my switch is under warranty?

How do I check my warranty status? Nintendo systems carry a standard twelve-month warranty, which is one of the longest standard warranties in the video game industry. You can check your warranty status in the Nintendo Repair Center.
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How do you send a broken Nintendo Switch?

Complete these steps
  1. Complete a repair letter to include in the box. The letter should include: ...
  2. Prepare your items and box for shipping. Unless the repair requires them, remove all games and any additional accessories. ...
  3. Add the shipping address to the box. ...
  4. Add your return address and repair order number.
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Does Nintendo cover accidental damage?

The warranty will cover any manufacturing or workmanship defects that affects the hardware. Like most limited warranties, it does not cover accidental physical damage such as a cracked screen or liquid damage.
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What damage is covered under warranty?

The typical manufacturer's warranty will cover any repair or replacement for damage that stems from the manufacturing process. Outside of product malfunctions or defects due to a manufacturing error, you'll be paying out-of-pocket.
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Why won t my switch turn on?

The most common answer to “Why won't my Nintendo Switch start?" is low or no battery power. Try placing it in the dock and charging it for at least 30 minutes before turning it on again. If your Switch is successfully charging, the green light on the lower left of the dock will appear.
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How long does a 100% Nintendo Switch last?

For Nintendo Switch Lite, model number: HDH-001, the battery life is approximately 3 to 7 hours. For Nintendo Switch – OLED Model, model number: HEG-001 [product serial number begins with "XTW"], the battery life is approximately 4.5 to 9 hours.
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Is the Nintendo Switch a dying console?

No switch has plenty of life left in it. It gets games every week literally. Even the PS4 and Xbox One still get great games every month and weekly releases. System is not dead until it is no longer manufactured and the first and third party support dries up.
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Why is my Switch dying so fast?

As with most lithium-ion batteries, the console battery life will gradually decrease over time. After about 800 charge cycles, the console battery life will decrease to about 80% compared to the battery on a new console. This is normal and does not represent an issue with the console or with the battery.
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