Will Sony replace my PS4 without warranty?

The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
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Can Sony fix my PS4 without warranty?

MTC's trained technicians are available for both Warranty and Out of Warranty repair or service on all current Sony PlayStation products.
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Will Sony replace broken PS4?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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How much does Sony charge for out of warranty repair?

Sony recently stopped offering its “Fix & Replace” service, which offered out-of-warranty repairs for Sony devices. Sony would charge around $250 for repairs, which is significantly more expensive than other repair options.
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Can I send my PS4 to Sony to get fixed?

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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If You Have A PS4.. Do This Right Now

What is Sony's repair policy?

Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.
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Is Sony repair free?

Warranty

The repair shall be guaranteed against any identical breakdown on the Product within 90 days following the repair. In such an event, Sony shall repair the Product free of charge and such repair will be guaranteed for the remaining time of the initial warranty.
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What is Sony's warranty policy?

Industry-leading AV Products Warranty & Service Programs

Many of our products now come with a 5-Year Standard Warranty out of the box – that's four years more than the usual consumer product warranty. We also offer a 3-Year Standard Warranty for our pro products with the option to upgrade to a 5-Year Extended Warranty.
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How does Sony PlayStation warranty work?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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Does Sony need proof of purchase for warranty?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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Why is Sony discontinuing PS4?

According to a report from Bloomberg News in January 2022, Sony had been poised to discontinue the PlayStation 4 at the end of 2021 in favor of the PlayStation 5, but due to the ongoing semiconductor shortage that made it difficult for Sony to keep up with PlayStation 5 demand, the company instead planned to continue ...
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Will PlayStation repair my console?

Information about the out of warranty refurbishment process of your PlayStation console. The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
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Will Sony support PS4 after PS5?

While many gamers are looking forward to the PlayStation 5, Sony assures PlayStation 4 owners that their console will still be supported.
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How do I claim my PS4 warranty?

a) If you believe that your product requires warranty assistance please go to the Sony website for self-help guides and support. b) In Australia contact the Sony Call Centre on 1300 13 7669 to register your claim and provide the details to enable Sony to assess the claim.
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How do I file a claim with Sony?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the product contains any such defect, Sony will either replace the product at no charge or refund the purchase price shown on your receipt from Sony or a Sony Retailer.
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How long do Sony repairs take?

If you need assistance we would ask that you call us on 01324 630064 or use the message option on our website. We currently expect the repair centres to contact clients within 2 working days and to complete repairs within 2-4 weeks from receipt of the defective product.
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What voids PlayStation warranty?

Call 1-800-345-SONY to receive instructions to obtain repair/replacement services. This warranty shall not be applicable and shall be void if the defect in the SIE product has arisen through abuse, unreasonable use, mistreatment or neglect.
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Will PlayStation refund you?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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How long does a Sony warranty last?

Sony products come standard with either a 90 day or 1 year limited warranty, check your product's warranty card for details. Protection Plus customers have enhanced service coverage, based on the type and term of additional protection purchased.
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What does Sony 1 year warranty cover?

In the event of a defect of material or workmanship during the specified warranty period, Sony will repair the same, effecting all necessary parts replacements with either new or refurbished parts, without charge for either parts or labour.
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Does Sony warranty cover loss?

Yes, the Limited Warranty covers repair and replacement. However, it would only fall to replacement if the product is no longer repairable. Replacing a lost product is not covered by the warranty.
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Can you buy Sony warranty?

Sony's Protect or Protect Plus protection plans entitle you to additional coverages beyond the manufacturer's warranty. Protect extends the coverage period of the manufacturer's warranty; Protect Plus adds additional entitlements including coverage for Accidental Damage from Handling.
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How much does PlayStation repairs cost?

Generally, repairs to the PS4 console cost under $100 dollars. The highest repair cost would be if your console required a motherboard replacement which runs around $125 dollars.
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Does Sony provide replacement parts?

Sony and ASN members may replace defective products or parts with new or refurbished products or parts. All products and parts replaced become the property of Sony. These guarantees do not cover: Periodic maintenance and repair or parts replacement due to wear and tear (such as the backlight for LCD Monitors)
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Does Sony offer repairs?

For Sony Mobile (Xperia) products: If your product is Out of Warranty or suffered physical damage, please visit an Authorised Service Centre near you. If your product is still In Warranty, please Contact us to book a repair.
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