Will Sony replace my PS5 controller drift?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free. Open up your DualSense controller and replace the sticks.
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Is PS5 controller drift under warranty?

Joystick drift may be covered under the PS5's warranty if the controller is still within the warranty period.
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Do new PS5 controllers still have drift?

Most notably, the DualShock evolved into the DualSense with the PlayStation 5, with lots of new flashy features and one frustrating issue in drifting. Sometimes known as stick drift, this is when one of the joysticks on the PS5 DualSense controller begins to move in a certain direction when not touched.
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Does PlayStation replace PS5 controllers?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced. First, make sure you have completed the troubleshooting steps above.
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Can you fix drift on PS5 controller?

If the drifting occurs by software problem then you have to reset your ps5 controller. Insert paperclip and hold down the button for five seconds. After it has restarted, wire your controller back into the PS5. If the drift is still present then you should clean.
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PS5 Controller Stick Drift | How To Fix (And Avoid!) This PlayStation 5 DualSense Issue

Does Sony have warranty for PS5?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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How much does it cost to fix PS5 controller?

Costs associated with a non-warranty repair are handled on a case-by-case basis. Once received in our facility, a SCUF technician will thoroughly inspect your controller and email you a quote for getting your controller back to premium condition. Non-warranty repair services generally range from $19.95 to $85.
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How long is Sony PS5 controller warranty?

For defects in material or workmanship within the warranty period, upon showing a proof of purchase, SIE LLC agrees for a period of one (1) year to either repair or replace this product with a new or factory recertified product at SIE LLC's option.
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How do I claim my PS5 warranty?

To arrange a repair or replacement for a faulty product under your retailer warranty applicable in your country of purchase, please contact PlayStation Support via https://www.playstation.com/en-gb/support/contact-us/direct/.
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How to use Sony warranty?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the product contains any such defect, Sony will either replace the product at no charge or refund the purchase price shown on your receipt from Sony or a Sony Retailer. This warranty is valid only in the country of purchase.
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Which PS5 controller will never drift?

The Nacon Revolution 5 Pro controller for PS5, PS4, and PC is a relatively new challenger in this market, and it promises four rear-positioned buttons and, perhaps most alluringly, thumbsticks that will never drift.
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Can controller stick drift be fixed?

You can sometimes fix stick drift by cleaning your controller with isopropyl alcohol, but replacing the joystick modules inside the controller is often required for a permanent solution. You can also try to work around the problem by calibrating or adjusting the deadzones where possible.
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Which controller has no stick drift?

GuliKit KK3 MAX Controller (No Drift) for Switch/PC/Android/MacOS/IOS with 4 Back Buttons, Hall Joysticks and Triggers, Maglev/Rotor/HD Vibration,1000Hz Polling Rate, RGB lights.
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Does Sony warranty cover stick drift?

They have 1 year warranty but you have to ship it back to them on your dime. I had a controller which had terrible stick drift so I sent it in only for Sony to send me a "replacement" controller which got the stick drift issue 2 months later.
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Where to claim PS5 controller warranty?

If you need to claim under this Guarantee, please use your local Customer Service helpline or https://www.playstation.com/support/contact-us/ for return instructions.
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What causes stick drift?

Stick drift happens as the resistance of the analog sticks potentiometers change over time or in some cases right out of the factory. The resistance can change due to use, break down of the material inside the potentiometer or just by being unbalanced.
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Can I claim PS5 warranty without receipt?

PS5 console, PS4 console and PlayStation Classic only

Service coverage, terms and conditions for Extended Warranty is same as that of the original 1-year warranty. The original purchase invoice must be presented upon requesting the repair service.
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What is the warranty on DualSense drift?

Sony offers a one-year warranty on the DualSense, but it does have a few drawbacks. After confirming that you have attempted to resolve the issue with the troubleshooting steps they provide, which we covered in this guide as well, you will need to pay to box and ship your faulty controller to them.
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How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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How long should a PS5 controller last before replacement?

From our extensive testing, you can expect to get around six to 12 hours from the PS5's controller battery life from a single charge – with the top-end of the estimate being a rarity. That might not sound too bad, but the best Switch controller and the best Xbox controller can last over 40 hours.
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How long do you have to return a PS5 controller?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.
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What does PS5 controller warranty cover?

For example, a limited warranty for a PS5 controller might cover you if a button on your controller stops working or won't connect to your PS5 console. However, a limited warranty does not protect your controller against any accidental damage, such as drops or liquid damage.
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How do I return a defective PS5 controller?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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What to do with faulty PS5 controller?

If you're having issues with your controller, try resetting it.
  1. Turn off your PlayStation®5 console.
  2. Disconnect the DualSense wireless controller from the official USB cable.
  3. Find the reset button inside the small hole next to the Sony® logo on the back of your controller.
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