Will wiping my Xbox delete my account?

All user data, including accounts, saved games, settings, home Xbox associations, and all installed content will be deleted.
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How do I reset my Xbox without losing my account?

Under Settings, select System and then select Console Info. Under Console Info, select, Reset Console. After selecting Reset Console you'll be presented with two options: Reset and remove everything and Reset and keep my games and apps.
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How to recover Xbox account after factory reset?

To reopen your Microsoft account:
  1. Go to account.microsoft.com and sign in.
  2. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened, and your Xbox profile, along with all associated games, music, and video, will be available the next time you sign in to your console.
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Does removing an account from Xbox delete it?

Delete Profile Only – This deletes the Xbox profile but leaves saved games and achievements.
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Should you wipe your Xbox before selling?

If you're planning to sell or gift your Windows 10 device or your Xbox One console, make sure you've removed all personal info from it.
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RESET YOUR XBOX TO FACTORY CONDITION 🎮 DO THIS BEFORE SELLING YOUR XBOX SERIES X|S 👍

Does resetting Xbox delete your account?

Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not uploaded to the Xbox network will be lost.
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Should I wipe my console before trading it in?

You may be reselling or giving it to someone, so we're including those instructions as well. Factory resetting is an incredibly important step that you should take whenever you're selling or giving away a piece of technology.
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Can I permanently delete Xbox account?

To delete your Xbox profile, you need to close your Microsoft account. There's no way to close your account while keeping your Xbox profile or gamertag.
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Will I lose my games if I make a new Xbox account?

The digital game license is tied to your home Xbox and never expires unless you change your home Xbox. This gives you access to your digital games whether you're online or offline. Friends and family that sign in to your home Xbox have access too, even when you're not signed in.
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Can your Xbox account get terminated?

If you did something that violates the Microsoft Services Agreement, your account may have been suspended, or under extreme circumstances, your device may have been banned by the Xbox Live Policy & Enforcement Team. For more info, see Microsoft's Code of Conduct Explained for Xbox Live Customers.
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Can I get my games back if I factory reset my Xbox?

You can get your games safely back after the factory reset as long as you have access to the accounts you used to purchase the games. You'd simply need to reinstall your games to the reset console or your new Xbox.
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How long does it take for an inactive Xbox account to be deleted?

If you haven't signed in to your account for more than two years, it may have been deleted, so you can no longer reopen the account.
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Can I recover my Xbox account with my gamertag?

To access your Xbox profile and other Microsoft services, you need to know the email address and password you used to set up your Microsoft account. Important Xbox Support can't provide this info, even if you know your gamertag.
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Can I delete my Xbox account but not my Microsoft account?

when you put that account on Xbox or sign in to the Xbox website it creates an Xbox profile that is attached to this email, so you can't separate them. If you choose to permanently delete your Microsoft account, you'll also delete your Xbox profile.
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How do I delete and reinstall my Xbox account?

In some cases, it may help to remove then re-install your Xbox Profile.
  1. Scroll left on the Home screen to open the guide.
  2. Select Settings.
  3. Select All Settings.
  4. Under Account, select Remove accounts.
  5. Select the account that you want to remove.
  6. Select Remove to confirm.
  7. When you're finished, select Close.
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Can you change Microsoft account on Xbox without losing everything?

Transfer your Xbox games to another account: You can transfer games from one Xbox Live account to another by logging into the Xbox Live website and linking your Xbox Live account to your Microsoft account. Once the two accounts are linked, you can then transfer games from one account to the other.
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Does removing Xbox account delete everything?

Yes, deleting your Microsoft account will eventually remove most of the data associated with it from Microsoft servers.
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Is it OK to have two Xbox accounts?

Separate accounts for everyone

Creating accounts for everyone also means they can earn their own Xbox achievements, maintain their own friends lists, and customize their Xbox profiles. Every individual in your household can have their own security, privacy, and safety settings that you manage as the organizer.
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Can I transfer my games to a new Xbox account?

Network transfer lets one Xbox console copy games and apps from another console, so long as they're on the same home network. Copying this way can be faster than downloading another copy of the same game or app. If you have a metered internet connection, this can also save you money.
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How do I delete my Xbox account but keep games?

Select the Xbox profile that you want to delete. Select Delete. Select one of the following: Delete Profile Only – This deletes the Xbox profile but leaves saved games and achievements.
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How to factory reset an Xbox?

Start the reset
  1. Press the Xbox button on your controller.
  2. Select Profile & system > Settings > System > Console info.
  3. Select Reset console, choose Reset, and keep my games & apps, or Reset and remove everything.
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How do I unlink my Microsoft account from my Xbox?

Replies (2) 

The Xbox account IS the Microsoft account and vice versa. There isnt a way to unlink the xbox and Microsoft account without it causing his Microsoft email to be permanently deleted since they are all one in the same.
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Can I sell my old Xbox One?

Are you looking to get cash for your Xbox One, but aren't sure how to go about it? The best way is through Back Market, where you can sell your used game console for the fairest price through our user-friendly BuyBack service.
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What happens if you don't clean your console?

If you don't clean your Xbox regularly, dust, dirt, hair, and debris can get into your console and cause it to overheat and malfunction.
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Should I open and clean my Xbox?

Clean every 3-6 months or whenever needed. Important Power off and disconnect your Xbox console from the wall before cleaning it. Don't apply liquids directly to your console or controllers.
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