Are PS5 controllers fixable?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free. Open up your DualSense controller and replace the sticks.
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Can you get PS5 controller repaired?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.
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Can PS5 controller drift be fixed?

2. Reset your PS5 DualSense controller. The first step is going to be the simplest one—resetting the controller. This disconnects the device from the console, forcing it to re-establish connection, which can eliminate controller drift.
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Why do PS5 controllers stop working?

1. Why is my PS5 controller not turning on even when it's fully charged? There could be several reasons for this, including Bluetooth connectivity issues, firmware/software glitches, or physical damage. Try resetting the controller, updating firmware/software, and contacting customer support for further assistance.
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How long do PS5 controllers last lifetime?

The DualShock 4 typically lasts for four to eight hours of play per charge, often falling on the lower end of that range. The PS5 DualSense battery life is slightly better, averaging between six to 12 hours depending on the game you're playing, but often averaging around six to eight hours.
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Do PS5 controllers go bad?

It can typically occur from dust, skin flakes or even food falling in between the mechanics. Or deterioration can just happen naturally over time if you play games often. And then, sometimes it happens straight out of the box, which is the last thing you want when hoping to boot up your new console.
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How long is ps5 controller warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
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Does Sony have warranty for ps5?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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How much is it to repair a PS5 controller?

Costs associated with a non-warranty repair are handled on a case-by-case basis. Once received in our facility, a SCUF technician will thoroughly inspect your controller and email you a quote for getting your controller back to premium condition. Non-warranty repair services generally range from $19.95 to $85.
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Will Sony fix PS5 controller drift for free?

If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free. Open up your DualSense controller and replace the sticks.
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Can you permanently fix controller drift?

You can sometimes fix stick drift by cleaning your controller with isopropyl alcohol, but replacing the joystick modules inside the controller is often required for a permanent solution. You can also try to work around the problem by calibrating or adjusting the deadzones where possible.
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Does Sony do PS5 repairs?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Does PlayStation fix broken controllers?

Repair Service & Warranty

Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Why do PS5 controllers drift?

Why does my PlayStation 5 controller keep drifting when I play? Usually it is caused by the dust or sometimes software glitch. Make sure your controller upto date. If the drifting occurs by software problem then you have to reset your ps5 controller.
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Where can I take my PS5 controller to get fixed?

Visit any nearby uBreakiFix by Asurion store today for your PlayStation controller repair to give your tech a boost.
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What to do when PS5 controller is on but not working?

Soft resetting your PS5 controller can clear any minor connection glitches. To do so, press the PS button on the DualSense controller > Control Center > Accessories > select the controller > Turn Off. When the lights on the controller turn off, press the PS button to power the controller back on.
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How do I send my PS5 for repair?

Repair Notices

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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Will Sony fix stick drift?

If the PS5 Controller Drift is due to a hardware issue, then Sony can fix it in the firmware. So, you have to update to the latest firmware. Connect the DualSense Controller to the PS5 Console.
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Is it OK to overcharge PS5 controller?

Will this overcharge my controllers and damage the battery? A: No. The controllers themselves disable charging if the battery is full, regardless of the charge source.
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Why are PS5 controllers so expensive?

It's €229.90 (or about $250). “The controller reflects the result of years of research and takes form as a unique controller in terms of design, ergonomics, comfort, precision and technological innovation,” a description for the Revolution 5 Pro PS5 controller says.
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Why is stick drift so common now?

A common reason for why controllers run into drift problems is that they are prone to deterioration, which will naturally occur with use. In more recent years, the life cycle of technology has shortened dramatically to promote further purchases, thereby further exacerbating the issue.
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How do I check my PS5 controller life?

Press the PS button to display the Control Center and select Accessories to check the battery level of the controller. While the controller is charging, an animated battery icon with a lightning bolt symbol will appear on the screen.
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