Can games be refunded?

Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund.
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Can you get a refund from game?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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Can I refund a game if I played it?

One, you must request the refund within 14 days of purchasing the game. Two, you have to have fewer than two hours of playtime logged on the game, which prevents you from speeding through a game only to return it and get your money back.
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Do games offer refunds?

We offer a 28 day right to a refund or exchange (subject to availability) on our products (excluding gift vouchers/gift cards*) ordered online, provided that: The product is returned within 28 days of delivery; You have a valid proof of purchase (which can include any of the following documents): Online Dispatch note.
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Can I get a refund if I bought a game digitally?

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
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Is it possible to refund a digital ps4 game?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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What happens when you buy a game digitally?

When you purchase a digital game, you will receive an email for a code you can redeem within your gaming console. You may need to create an account and sign in to the system's network to access the download. A broadband Internet connection is recommended.
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When can you not refund a game?

Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund.
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Can you refund a game after 2 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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How many hours before you can refund a game?

Steam Support :: How To Request A Refund. Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.
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How do I get my money back from an online purchase?

Making a chargeback claim

Tell your card provider you want to make a chargeback claim. Your card provider is the company that sends you your statements. You can find their contact details on their website. It's best to ask in writing.
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Does Steam ever deny refunds?

Valve's Steam support team handles refund requests on a case-by-case basis according to their refund policy. If your refund request has been rejected or denied, it is unlikely that you will be able to take back the decision and re-apply for a refund for the same item or purchase.
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How do I ask for a refund without being rude?

Contact the business.
  1. Be clear with your complaint. State why you are unhappy. ...
  2. Also state you want a refund. The company might try to give you something else, such as store credit, if you aren't clear.
  3. Realize that the first person you speak to might not be able to help you.
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How do I insist on a refund?

Be clear about what you want. Say if you want a full refund, an exchange, a store credit, a markdown on the item you bought, or a percentage discount on a future purchase. Explain why you want that result. Sellers are often more willing to offer a store credit than a refund.
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How do I respectfully request a refund?

Refund Letter Format: Guidelines and Tips
  1. Ask for a refund in a polite and respectful manner.
  2. Include the details about the product such as was purchased, when and at what price.
  3. Mention why you returned the item.
  4. Mention the relevant information of the transactions such as the date and place of delivery.
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Is it better to buy games digitally or discs?

There is one major advantage to buying physical versions when you can: you can sell them when you're done or if they suck. You're stuck with a digital purchase forever. Because of this, you can get cheap pre-owned physical games for the Switch almost all the time, and not have to wait for a sale.
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Do most people buy games digitally?

That said, digital game purchases accounted for over 70% of all game sales in 2022 according to a NewZoo report, and the data anecdotally plays out in deserted Best Buy gaming sections around the country, which feel more like ghost towns at this juncture than flowing fountains of interactive entertainment.
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Do you actually own digital games?

If you further research the topic, you'll find out that you actually do not own the games, and never had. What you do “own” is the digital license to use them, with many different systems working against having access to the files that you've paid for!
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How long do PlayStation refunds take?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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How do I refund a game on ps4 app?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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How do I request refund from Apple?

Sign in to reportaproblem.apple.com. Tap or click "I'd like to", then choose "Request a refund". Choose the reason why you want a refund, then choose Next. Choose the app, subscription or other item, then choose Submit.
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Is Steam generous with refunds?

It wasn't until 2015 that Steam introduced a streamlined way to return a PC game. Now, if you're unsatisfied with your digital game purchase, you can request your money back. While Steam's refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request.
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Is Steam refund lawsuit legit?

Many are left asking, "Is the steam lawsuit real?" Indeed, it is. The Steam class action lawsuit has sparked debates and discussions, highlighting the intricacies of gaming businesses and the broader implications on digital marketplaces.
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