Can you return a used console to Gamestop?

Pre-owned Tech (i.e., phones and other tech devices) are returnable only via calling customer service. All video game console returns are subject to a $14.99 return shipping fee.
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Can I return an Xbox to GameStop if I opened it?

We do not accept returns of:

Any product(s) returned more than 15 days from the date delivery of the shipment. Any product(s) that has been opened (taken out of its plastic wrap).
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What does GameStop do with old consoles?

When customers trade in their old games, accessories, or systems, we clean, repair, and repackage them, then put them back on our shelves to be sold. We then call these products "Playd", as they have now been saved from being thrown into a landfill.
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What is GameStop's trade in policy?

You can choose to receive in-store-credit for max-value on your items, or get paid in cash. And remember, GameStop Pro Members get 10% extra in value on most items. See trade value for details.
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Can I return an unused Xbox Live card to GameStop?

Except where required by law, Gift Card may not be returned, redeemed for cash, or applied as payment on any account, and will not be replaced if lost or stolen or used without authorization.
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Can you return an Xbox console?

Yes, Microsoft Store's return policy only applies to products purchased from us. Microsoft does not accept returns of Microsoft products (or any other products) purchased from another retailer. For purchases made at a Microsoft Experience Center, see your receipt for more information.
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How many Xbox refunds do you get a year?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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Does GameStop buy broken consoles?

Yes, GameStop does buy broken consoles, controllers, and accessories for either cash or store credit but they charge you a refurbishment fee which is usually around sixty dollars. There are conditions though. The product has to have it's original serial number. It cannot be worn off, faded, torn or scratched off.
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Does GameStop give cash for trade ins?

Yes, you can trade items at GameStop for cash or store credit.
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Is GameStop trade in worth it?

While customers won't get quite as much as they would by converting it to store credit, trade-ins are a great way to get cash that same day if there is something they need it for immediately. It's also important to note that the prepaid Mastercards allow you to withdraw cash from ATMs with a processing fee!
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Does GameStop guarantee used consoles?

Is there a warranty on the refurbished console? A: Yes, there is a warranty on refurbished consoles. They all have a standard 30 day warranty and they also offer the option for 1 or 2 years at time of purchase.
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How do I get rid of old consoles?

Alternative Ways to Recycle
  1. Best Buy's Buy Back Program. Best Buy will take back video game consoles and many other home electronics for free through their recycling program. ...
  2. Nintendo Product Recycling. ...
  3. Microsoft Trade-In and Recycling Program. ...
  4. Electronics Recovery and Recycling Program.
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What should I do with my old consoles?

How Can You Keep Your Old Gaming Console Away From a Landfill?
  • Return the Electronics to the Manufacturer. If your gaming console is a newer model and you want to recycle it, it is easy to return it to the manufacturer. ...
  • Donate Your Old Console to an Organization. ...
  • Visit a Local Electronics Recycling Facility.
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Can you return a used Xbox to Walmart?

Short Answer: Walmart's general return policy will typically allow you to return opened items as long as you still have the original packaging and all accessories, even if the packaging is damaged.
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Do Xbox do refunds?

We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally required.
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How do I return a broken Xbox?

Submit a service order request

After you've registered your device, follow these steps: Sign in to the Device services site with your Microsoft account credentials. Select the device that you want repaired. Follow the onscreen steps to complete your service order request.
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Will GameStop give me a full refund?

Items returned should be returned with all applicable components and original packaging. Items purchased in-store must be returned in-store. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement, as indicated in this policy.
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Why is GameStop trade-in value so low?

Why are GameStop trade-in values so low? GameStop buys your games for cheap and resells them for much more. This means you only get a fraction of what your used games are actually worth.
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Does GameStop still take Xbox 360 games?

Can you still sell your Xbox 360 games and a couple of Xbox One games for money at GameStop? You can definitely sell your games to Gamestop, but it's not worth it.
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Will Walmart buy used consoles?

Walmart's Gadget to Gift Cards Program provides an environmentally friendly way to dispose of your old electronics. The program accepts electronics in any condition and of all kinds, including phones, tablets, laptops, and gaming systems and much more.
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Does GameStop check for banned consoles?

They will test to see if it can play games, if it has any fan issues (loudness = bad), if it is red ringed, and thats just about it. They don't check a console ban, although they really should.
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How long will GameStop hold a console?

Subject to product availability. Items held for 7 days.
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What do I say to get a refund on Xbox?

Need more help?
  1. You can request a refund on your Xbox order history page. Open Order history.
  2. Select the relevant item and choose Request a refund.
  3. Provide the reasons for your request and select Next.
  4. If everything is correct, select Submit.
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Why was my Xbox refund denied?

Microsoft can deny a refund if there is evidence of misuse or abuse of their policy. Examples include deliberately damaging or manipulating products or services to get an unfair refund. Customers must be responsible when asking for a refund and follow the conditions.
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How much money does Xbox lose per console?

Rising prices and record inflation are putting a pinch on many, as dollars don't go as far as they used to. During the interview, Spencer confirmed that Microsoft loses around $100 every time it sells the $500 Xbox Series X. And it loses even more, up to $200, whenever it sells the smaller, $300 Xbox Series S.
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