Do I need proof of purchase for Joy-Con repair?

You will need the sales receipt or bill from an authorized retailer as proof of purchase. This proof of purchase must be presented to the Nintendo Authorized Service center, and they will determine if the service will be covered under the warranty.
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Can you repair a Nintendo Joy-Con without proof of purchase?

Booking a Repair

Please provide as much detail as you can about your Product and the repair required. If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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How do I get proof of purchase on Nintendo Switch?

Additional information

A receipt for each transaction in the Nintendo Switch eShop is emailed to the Nintendo Account that made the purchase. Please review your emails for a full history of your transactions.
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Does Nintendo repair Joy-Cons for free out of warranty?

Nintendo will repair defective Joy-Cons free of charge, even if the warranty has expired. This was not always the case. The small Joy-Cons of the Nintendo Switch are known for problems with their analogue sticks.
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How to get Joy-Cons repaired for free?

If you're sure that your Joy-Cons are suffering from "drift" or any other problems, it's time to send them in for repairs. Nintendo performs free Joy-Con repairs in most countries, though you need to fill out a form to submit a repair. Once you submit a repair form, Nintendo will give you a shipping label.
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How To Get Joycon Drift Repaired for FREE ⇨ How To Send Your Joycons To Nintendo To fix Joycon Drift

What is the turnaround time for Joy-Con repair?

The current total turnaround time for repair orders is around 2-3 weeks.
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How do I send Joy-Con for repair?

Here's how to send your Joy-Con in for a repair:
  1. Go to support.nintendo.com/joyconrepair.
  2. submit a ticket.
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What is proof of purchase for Nintendo repair?

The proof of purchase must be sent to our repairs services along with the damaged product, inside of the same package. If you did not submit the proof of purchase in the parcel you sent to our repairs centre, please use our contact form here and kindly provide the proof of purchase by uploading it as an attachment.
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What voids Nintendo Switch warranty?

IN ADDITION, THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT (a) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (b) IS DAMAGED BY ANY UNAUTHORIZED MODIFICATIONS OR TAMPERING; (c) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP (INCLUDING USE ...
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Will Nintendo repair a broken Switch?

For your convenience, Nintendo offers a quick and easy-to-use online repair process.
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How do I get proof of purchase?

The most common method of proving a purchase is through a sales receipt. A receipt can be an invoice or another document that shows information about the purchase. The date, amount paid, and description of the item purchased are included. Receipts should also show the name of the purchaser and the seller's address.
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Do Joy cons have a serial number?

From the HOME Menu on the Nintendo Switch System, select System Settings. Scroll down the menu on the left-hand side and select System, followed by Serial Information. The serial number for each attached Joy-Con will be displayed separately, noted by an (L) or (R).
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How do I get a download code for a Switch without a receipt?

If you provided an e-mail address to the retailer when you bought the code or if you bought the code through an online retailer, check your e-mail. The retailer may have sent you an e-mail with a copy of your download code. For software download codes, check your previously downloaded titles in the Nintendo eShop.
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Does opening Joy-Con void warranty?

Yes, it voids the warranty. You've opened it up and swapped parts.
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Can you send a switch back to Nintendo for repair?

Please complete all fields below to set up a repair for your Joy-Con. If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired.
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Do Joy-Cons have a lifetime warranty?

Nintendo's North American warranty only guarantees that Joy-Cons will be "free of defects" for 12 months after purchase. But an EU law extends that guarantee to 24 months in the region, a warranty term that the BEUC said already covered 88 percent of all complaints regarding Joy-Con drift.
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Does Nintendo cover accidental damage?

The warranty will cover any manufacturing or workmanship defects that affects the hardware. Like most limited warranties, it does not cover accidental physical damage such as a cracked screen or liquid damage.
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Does Nintendo Switch warranty cover accidental damage?

All Nintendo Switch models come with a 12-month limited warranty to cover manufacturing defects. The limited warranty includes a list of limitations as well. For example, the warranty does not cover: Damage from negligence.
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Does Nintendo Switch have lifetime warranty?

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold individually carry a three-month warranty. Please see the Complete Warranty Text for full warranty details.
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How much does Nintendo charge to repair Joycons?

Nintendo will now fix your broken Joy-Cons free of charge, but not everyone is happy.
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Will Nintendo refund accidental purchase?

Nintendo's official policy on digital products is “no refunds”, but customer support has some leeway to make accommodations for polite people with a real issue. so you might be able to get a refund by calling Nintendo's customer support, but there's no guarantee you can get a refund.
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Is the Nintendo refund policy illegal?

The Consumer Council discovered that Nintendo stands out from the rest when it comes to the pre-ordering of video games. The company plainly states that all purchases are final. According to the right of withdrawal laid down in the consumer rights directive, such terms are illegal.
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Do Joy-Cons still drift?

While you can send your Joy-Cons away for a free repair at Nintendo (or just buy a new set), the sticks will inevitably start drifting again.
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Does Geek Squad repair Joy-Cons?

Yes, geek squad can fix it. Unfortunately, joy con drift is common. You can also try to send it to Nintendo they used to do free joy con repairs.
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Is Joy-Con drift fixable?

This is easy to fix by recalibrating your control sticks in the Switch settings. Go to the Home page and select System Settings > Controllers and Sensors, then scroll down to Calibrate Control Sticks. Follow the onscreen instructions to recalibrate your control stick.
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