Does Steam refund money or credit?

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.
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Does Steam refund back to credit card?

It can go into your Steam Wallet, or back to another payment method you have tied to your account. Steam can refund your money to Visa, Mastercard, American Express, Discover, JCB, or PayPal. Note that it may take up to seven days for refunds to be processed.
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Do I get a full refund on Steam?

What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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How do I refund a gift on Steam?

If the recipient has not redeemed the gift, you can follow these steps to request a refund for your purchase:
  1. Navigate to the Help Site and log into your Steam account.
  2. Select. ...
  3. Find the gifted game in the list and click on it. ...
  4. Select. ...
  5. Select the problem that best represents the reason why you're requesting a refund.
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How do I refund Steam money?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.
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How to Refund a Steam Game (2023)

Will Steam refund a game over 2 hours?

Where Refunds Apply. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.
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How do I know if my refund was accepted on Steam?

Steam sends a confirmation email informing players that their request was successfully submitted. Refunds aren't immediate, but they are processed quickly, usually within a week. Players can always check the status of their request on the Steam Support page.
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How long does Steam hold funds?

How does it work? If you haven't had your account protected by a Mobile Authenticator for at least the last 7 days, items leaving your account will be held by Steam for up to 15 days. This provides you time to discover any transactions on hold that you didn't make.
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Can I transfer a Steam wallet to a bank?

Once a Steam Wallet Code has been redeemed on an account, the wallet funds are then tied to that account; they cannot be moved or withdrawn to a bank account.
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Is Steam generous with refunds?

Just found out that Steam has a policy that any games completed within 2 hours, and 14 days of purchase will get a refund.
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How do I refund a game?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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How do I cancel a Steam refund?

You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded. However, this is only possible if the refund hasn't yet been processed by Steam.
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How long does a Steam refund take with PayPal?

How long does it usually take for the refund to completely go through. Refunds from Steam to outside payment methods like PayPal/credit card/ bank account usually take up to 14 days.
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How do I contact Steam directly about a refund?

All refund requests are handled through help.steampowered.com.
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What is the 15 day hold on Steam?

If your account was not protected by Steam Guard via email or mobile app, you will be restricted from using trading and the Community Market for 15 days because Steam Guard has been recently enabled. Removing a Steam Guard Mobile Authenticator reduces your account security.
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What is the 7 days hold on Steam?

When you cancel a trade that is being held by Steam, Steam will assume that you intercepted a hijacker and you'll see a 7-day trading cooldown to prevent any further unauthorized attempts to trade away items. This cooldown is for your protection and cannot be removed by Steam Support.
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Does Steam money expire?

Do the funds expire? No, they don't. If you notice that your Wallet is empty despite having contained some funds before, it is likely because you made a recent transaction, and the system automatically drew funds from it in addition to your chosen payment method.
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How fast is Steam refund?

After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.
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What happens after refund is accepted?

We've approved your refund. We are preparing to send your refund to your bank or directly to you in the mail. This status will tell you when we'll send the refund to your bank (if you selected the direct deposit option).
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What is the difference between refund received and accepted?

“Accepted” simply means that the IRS has received your tax return. This does not necessarily mean that your tax return has been approved, and it does not mean that you will receive a refund. Your return is marked as “accepted” usually within 24-48 hours of submitting it electronically.
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Do you get 100% refund on Steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.
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What are the Steam refund rules?

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game's release date.
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What to do if I can't get a refund?

Try to contact the trader

It's best to email or write to the trader - you can use a template letter. Keep a copy of anything you send, in case you need to check it later. If you can't contact the trader or they won't help, you can then ask your card provider or PayPal.
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