How do I claim my Xbox warranty?

Here's how to submit a request to support:
  1. Go to Microsoft account | Devices and locate your device.
  2. Select Info & support and, if necessary, select Register to register the device and see coverage details.
  3. On the row for Warranty claims, select Learn more.
  4. Select submit a request.
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How to submit a Microsoft warranty claim?

If you have a Surface or Xbox device or accessory, use your Microsoft account to check the warranty and make warranty claims on account.microsoft.com/devices.
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How do I check if my Xbox is still under warranty?

If you've registered your device, sign in at Device services to see the device's warranty status. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.
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How long is the warranty on an Xbox?

Without prejudice to any statutory warranty to which You may be entitled under any local law applicable to You, and unless any such law provides for a longer term, Microsoft offers this Warranty, for a term of one (1) year from the purchase date of such Xbox One from an authorized retailer, and 90 days for Accessories ...
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Does Xbox warranty cover physical damage?

Protection against accidents

Accidents happen and that's okay. Microsoft Complete has you covered for things like drops, spills and cracked screens. The Xbox console plan even covers up to two standard controller replacements when bundled with your Xbox.
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Can't Buy Games on Xbox? Try THIS! How to Fix Purchase Errors on Microsoft Store on Xbox Series X/S

How do I file a warranty claim on my Xbox?

Here's how to submit a request to support:
  1. Go to Microsoft account | Devices and locate your device.
  2. Select Info & support and, if necessary, select Register to register the device and see coverage details.
  3. On the row for Warranty claims, select Learn more.
  4. Select submit a request.
Takedown request View complete answer on support.microsoft.com

What is proof of purchase for Xbox warranty?

In order to update your warranty, you will need to provide a valid sales/purchase receipt from an authorized retailer. If your retailer isn't on this list, don't worry, you can send it to us anyway and we will validate it if it meets the following criteria.
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What's covered under the Xbox warranty?

Your Xbox devices will be covered against failures due to mechanical and electrical breakdown, normal wear and tear, dust, heat, and humidity, power-surge failures, and some will even be covered from Accidental Damage from Handling (ADH) like drops, spills, and cracked screens.
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What voids Xbox warranty?

A broken seal doesn't affect your warranty coverage; however, opening and modifying a console to disable security, gain an unfair in-game advantage, or degrade other users' gaming experiences will void your warranty. If you open and damage your console, your warranty won't cover any damage that you cause.
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How much does Xbox repair cost?

On average, however, you can expect to pay anywhere between $100 and $200 for professional Xbox repair services. This includes diagnosis, parts replacement, and labor costs.
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Where do you take an Xbox to get fixed?

You may need to reset your game console, or you may have a hardware issue an expert may need to fix. Visit your nearest uBreakiFix by Asurion store for a no-cost checkup, and we'll get you back up and running quickly.
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How do I guarantee my Xbox refund?

You can request a refund on your Xbox order history page. Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit.
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Can Best Buy fix my Xbox?

If your Xbox console won't turn on because of a power surge, we'll fix it. If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
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How to check if an Xbox is still under warranty?

Sign in to account.microsoft.com/devices with your account. Locate the device that you want to check the warranty on, then select Info & support. In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.
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How do I start a warranty claim?

To make a claim against Manufacturer's Warranty, contact the Manufacturer with the product's serial number. Though, a dated sales receipt is usually adequate to file a warranty claim.
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How do I dispute a warranty claim?

Contact your home warranty company with your claim information and contract number to make an appeal. Communicate your appeal clearly and in a calm manner. Keep a record of representatives who helped you, the dates they spoke to you, and any information they provided.
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How long is Microsoft Xbox warranty?

Replies (1) 

I do look forward to resolving this problem together! :) Depending on the option you selected when it was purchased, the warranty will vary. Typically it is a 1-year warranty. But yes, the warranty starts as soon as it was purchased.
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Does Xbox give full refunds?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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Does Xbox warranty transfer to new owner?

Yes, you can. Contact CPS by giving us a call at 1 (800) 905-0443, and our customer experience team will be able to help you transfer your warranty to a new owner. A small $25.00 transfer fee applies.
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Does Xbox come with a free warranty?

Warranty: Console contained within the Bundle is under a 1 year limited hardware warranty (90 days for controller/accessories) regardless of length of financing. (Microsoft Limited Hardware Warranty: https://support.microsoft.com/warranty).
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How to fix stick drift on Xbox One?

Check the thumbsticks to see if they're positioned correctly, and try wiggling them to see if they're loose. If the thumbstick pads feel loose, remove them. Replace the thumbstick pads with new ones, or reinstall with a shim like a sliver of paper or plastic, and check to see if they feel loose.
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Does opening Xbox void warranty?

And if damage IS done, then it doesn't matter whether or not the act of opening it doesn't void the warranty because any damage won't be covered anyway. The point is that the damage that caused you to open the console in the first place is still covered, short of further damage caused after opening the console.
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Can I claim warranty without proof of purchase?

Yes, a receipt is required for all warranties and registrations. Claims will be denied if a proof of purchase or registration cannot be provided at the time of the claim.
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How do I get a guaranteed refund on Xbox?

To begin the refund process, you'll first need to head to the refund request page on the Xbox support website. Once there, sign in to the Microsoft account you use to play on your Xbox console, and you'll then see a list of games eligible for refund.
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What do you need to prove warranty?

Save your product receipt with the warranty.

The receipt proves the date you bought the product and that you're the original product owner.
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