How do I make a claim against PlayStation?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I file a claim with PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Can I get money from PlayStation lawsuit?

PlayStation owners who have made purchases between August 2016 to August 2022 are eligible to claim. If the consumers choose not to be part of the lawsuit and want to opt-out, they can do so and will not be eligible for any compensation if comes from the claim in the future.
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How do I file a complaint to PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation's customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you're having so they can assist you.
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Am I eligible for PlayStation compensation?

The eligibility criteria for this claim is simple: You (or a member of your family) own a PS4 or a PS5 or you owned a PS4 /5 anytime from 19 August 2016 and 19 August 2022. You spent money buying games or in-app purchases.
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PlayStation is being sued for $7.9 BILLION!!

Who is eligible for the PlayStation lawsuit?

For these purposes: PlayStation Console means: any games console distributed by the Defendants and sold under the PlayStation brand which is capable of accessing and downloading digital games or add-on content from the PlayStation Store. The Claim Period means: between 19 August 2016 to 19 August 2022.
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Is there a class action lawsuit against PlayStation?

LONDON, Nov 21 (Reuters) - Sony (6758. T) , opens new tab must face a mass lawsuit worth up to 6.3 billion pounds ($7.9 billion) over claims the PlayStation maker abused its dominant position leading to unfair prices for customers, a London tribunal ruled on Tuesday.
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How do I contact PlayStation direct?

If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
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What happens if you get reported on PlayStation?

If you breach the Code of Conduct, we may temporarily or permanently suspend your account or your PlayStation system.
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Can you call PlayStation support for a refund?

Contact PlayStation Support:Visit the official PlayStation support website or contact PlayStation customer support through phone or chat. Explain your situation to the support representative. Let them know that you no longer have access to your old PSN account but have made a purchase that you would like a refund for.
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Why are people suing PlayStation?

They'd all bought digital games or add-on content through Sony's PlayStation Store. The lawsuit accuses Sony of abusing its dominant market position. It says the company required digital games and add-ons to be bought and sold only via the PlayStation Store.
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How hard is it to get a refund from PlayStation?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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What is the 6 billion PlayStation lawsuit?

Sony is facing a staggering £6.3 billion ($7.9 billion) mass lawsuit over allegations that the tech giant behind PlayStation exploited its dominant market position, resulting in unjust pricing for customers as reported by Reuters. The decision emerged from a recent ruling by a London tribunal.
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How much is the PlayStation lawsuit?

A London tribunal ruled Tuesday that Sony must face a nearly $8 billion lawsuit over claims that the PlayStation maker abused its dominant position in the market by charging "excessive prices" to its customers.
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How do I file a claim on PS5?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can I send my PS4 to Sony to get fixed?

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Can police track PlayStation?

Can police locate PSN account? Yes. Sony can be required to turn over the personal details of a PSN account by court order, and they may even be willing to do it if the police just have a good reason (without even going through a judge).
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How long does PlayStation ban you for?

The length of a suspension will depend on the offense, and whether you have breached the Code of Conduct in the past. In repeated instances or for severe violations, a player may receive a permanent suspension on their accounts, or a suspension of their PlayStation console.
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How long does it take PlayStation to process a report?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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How do I contact Sony customer service?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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How long does PS support take to respond?

Once your request is receives and reviewed, an email from PlayStation Consumer Services is sent within 24 hours which includes specific instructions. Please do not send your system before receiving the email with instructions.
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How long does a PlayStation refund take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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What is the PlayStation 7.9 billion dollar lawsuit?

A London tribunal has ruled that Sony Interactive Entertainment LLC must face a £6.3 billion ($7.9 billion) class action lawsuit over claims that the PlayStation maker abused its dominant market position, leading to unjust pricing for customers, The Hindu reported citing Reuters.
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Does Sony owe me money?

If you are a Sony PlayStation UK console owner and between 19 August 2016 to 19 August 2022 and have purchased digital PlayStation games or made in-game purchases via the PlayStation Store, you could be part of this claim (please see our FAQs for more information) and may be eligible for compensation at a later date.
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What is the PlayStation owner lawsuit?

The crux of the lawsuit revolves around the claim that Sony, leveraging its dominant position in the gaming industry, has artificially inflated game prices on the PlayStation Store. The assertion hinges on Sony's exclusive game offerings, where PlayStation stands as the sole storefront selling these coveted titles.
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