How do I recover my lost Blizzard account?

You can also recover access to your account on our Can't Log In page. If you don't have access to your email address or can't recover your account, contact us. Battle.net Phone Notifications makes it easy to recover your account if this happens in the future.
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How to recover an old Blizzard account?

Product: If you have forgotten the email address registered to your Battle.net Account, and set up phone notifications, you can recover it through our recovery tool. If you don't know your password, try to perform a password reset.
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What if I lost my Blizzard Authenticator?

If you lose your Blizzard Authenticator, you will need to contact Billing and Account Services team for assistance. Our representatives will be able to assist you with regaining account access by verifying certain secure information with you.
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Why is my Battle.net account not found?

You will receive this error if you enter the wrong email or password in the Battle.net App login window. To resolve this error: Exit the Battle.net App completely. To do this, right-click on the Battle.net icon on the system tray, then select Log Out or Exit.
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How do I find my Blizzard account name?

The name can only be seen on your Blizzard Account Settings page or when you are choosing which World of Warcraft license you want to play in the Blizzard Battle.net Desktop App or game client.
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How To Recover Battle.net Account Without Email Tutorial

How do I link my old Blizzard account?

Merge Game Accounts
  1. Open the Battle.net desktop app.
  2. Click the Blizzard icon in the upper-left corner and select Settings.
  3. Under the General tab, tick the Allow multiple instances of Battle.net box.
  4. Click Done.
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Is my Blizzard account my Activision account?

Blizzard accounts can be linked to an Activision/Call of Duty profile. If you do not have an Activision/Call of Duty profile, you can create a free one. Select CONTINUE. You will be taken back to the Blizzard website to complete the account linking process.
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How long until Battle.net account is deleted?

Requests may take up to 30 days to complete. Once this process is complete, Blizzard will not be able to recover this information or restore the account to its previous state under any circumstances. Customer Support is unable to manually delete Battle.net accounts.
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Can you log into Battle.net with a username?

Goto https://us.battle.net on PC and input username and password then click login.
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Do Battle.net accounts expire?

Accounts expire after 90 days of inactivity, and after that point someone else can claim the same account name.
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What to do if you lost access to your Battle.net account?

You can also recover access to your account on our Can't Log In page. If you don't have access to your email address or can't recover your account, contact us. Battle.net Phone Notifications makes it easy to recover your account if this happens in the future.
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How do I recover my lost Authenticator account?

In the Accounts screen of Authenticator, tap the account you want to recover to open the full screen view of the account. Tap the tile for the account you're recovering and then tap the option to sign in to recover. Enter your password and then confirm your email address or phone number as additional verification.
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How to get into a Blizzard account without Authenticator?

Detaching an Authenticator
  1. Log in to your Battle.net Account Security page.
  2. Click Update.
  3. Click Detach Authenticator.
  4. Click Detach.
  5. Complete the Security Check. This can be an SMS text message received on your phone or a Security code received on your Battle.net Authenticator.
  6. Click Submit.
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How do I reset my Blizzard Authenticator?

If the codes are still invalid after synchronizing, you can Reset the app by clicking the three dots in the upper right corner of the app, then Reset, and follow the instructions. You can also remove and reattach your current Authenticator.
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Can you have 2 Blizzard accounts?

If you own more than one Battle.net account and you'd like to play or chat on several accounts at the same time, you can turn on the option to run more than one Battle.net App at the same time in the App Settings: Open the Battle.net desktop app. Click the Blizzard icon in the upper-left corner and select Settings.
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Can I transfer my Blizzard account to another email?

To change your Battle.net account email log in to your Account Details page. If you are unable to access your account, please try using the account recovery page to access the account and then proceed to update the email.
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How do I recover my old Battle.net account?

Recover Account

Canceled Battle.net Account will be stored for 37 days. You can recover your account through the personal verification process. Once account is recovered, your personal information and payment history will be recovered. If you are not able to recover your e-mail, Please contact Customer Service.
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Why can't I log into my Battle.net account?

Be sure to enter the Battle.net account email address and password correctly. If your login information is saved, try re-entering your Battle.net account email and password. If the issue persists, try resetting your Battle.net password. Deleting the Battle.net cache folder can resolve problems with the logon module.
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How to access Battle.net account?

Check that the login site says https://battle.net. If you're not sure if the site is secure, open a new window and visit Battle.net, log in, then return to the third-party site. If it's secure, you'll be able to access the site without needing to log in, since you've already logged in to your Blizzard account.
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Can Blizzard delete your account?

It is not possible to delete individual World of Warcraft accounts from your Battle.net account. You can delete Starter Edition accounts. You can also delete your whole Battle.net account. Blizzard Customer Support cannot assist with deleting accounts.
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How to find Battle.net account with phone number?

If you are not sure what account your number is linked to, you can use the Battle.net Recovery service to be texted the email of the account and regain access. If the email is not yours, or you cannot regain access using the recovery service, please contact us with a phone bill showing your name and phone number.
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Will uninstalling Battle.net delete my games?

Note: Uninstalling the Battle.net desktop app does not uninstall your game clients. Open Control Panel. Click Uninstall a program. Right-click on Battle.net and select Uninstall.
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What if I forgot my Activision email and password?

If you can't remember your Activision account password, you can submit a request to have your password reset. After you submit a request, a password reset link will be sent to the email address associated with your Activision account. The password reset link expires after 24 hours.
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Can you see how old your Blizzard account is?

To know your account creation date, submit a request to obtain your personal information.
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How do I change my Activision email without access to my old email?

Expert-Verified Answer

If you lose access to the email linked to your Activision account, contact Activision support to verify your identity and update your email information.
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