How do I request a refund on Steam?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.
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Can you get a refund on Steam after 2 hours?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.
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How do I contact Steam directly about a refund?

All refund requests are handled through help.steampowered.com.
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Why can't I refund on Steam?

Purchases made significantly outside of the 14 day refund window are not eligible for a refund request. My refund request was denied. Can I contest this decision? If you feel that there has been an error in the handling of your refund inquiry, please submit another request at help.steampowered.com.
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How do I refund a gift on Steam?

If the recipient has not redeemed the gift, you can follow these steps to request a refund for your purchase:
  1. Navigate to the Help Site and log into your Steam account.
  2. Select. ...
  3. Find the gifted game in the list and click on it. ...
  4. Select. ...
  5. Select the problem that best represents the reason why you're requesting a refund.
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How to Refund Games on Steam 2024 - Refund a Steam Game

How to request a Steam refund?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund.
Takedown request View complete answer on help.steampowered.com

Will Steam refund a game after 14 days on Reddit?

Any game can be refunded after 14 days and 2 hours of playtime BUT this must be manually approved by Steam Support. You must have a very good reason to convince them to approve your request.
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How do I contact Steam support?

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.
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How to refund Robux?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
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Does Steam have 24-7 support?

Steam Support - 24 HOURS. Sign in to get personalized help for 24 HOURS.
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Is there a Steam support chat?

communicate with you about your account using any chat system including Steam Chat and Discord. The only way you can speak with a Steam Support agent about your account is through the Steam Support Help Site.
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Do Steam refunds work?

It needs to be a game you purchased through Steam. You can't get a refund if you received a game through a third-party site or other means. You need to submit the refund request within 14 days of purchase. Any purchased game can only have two hours of playtime on it.
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How do you politely ask for a refund?

I kindly request a refund of [Amount Paid] and instructions for return the product. Please process the refund to my original form of payment. Thank you for your understanding and prompt resolution of this issue. Should you require further details, I am available at [Your Contact Information].
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How to check Steam refund status?

Players can always check the status of their request on the Steam Support page. Users can also cancel their request at any point before it is approved by selecting Cancel Refund Request on Steam's support page.
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How do I talk to someone on Steam?

- Starting a voice chat with a friend is as simple as right-clicking their name in your friends list and selecting 'Start Voice Chat'. You can also start a voice chat in the lower right corner of any open chat window by clicking the microphone icon.
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How do I contact Steam support in Steam client?

In the Steam Client, go to: Help > Steam Support > Purchases > (name of game) > I have a question about this purchase.
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How do you contact Valve directly?

Valve Corporation Customer Service Overview
  1. More commonly used way of contact is by phone. ...
  2. The best phone number to call Valve Corporation is 4258899642.
  3. The longest wait times are on Saturday, while the shortest are on Tuesday.
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Can I refund a game on Steam after 14 days?

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game's release date.
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Can I refund a Steam game I haven't played?

Steam game purchases are refundable within 14 days of purchase, as long as you haven't played them for more than two hours. This includes both full games, DLC, and pre-purchased titles (starting from the release date).
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Can you refund early access?

Are Early Access games eligible for refunds? Early Access games qualify for refunds the same as other purchases - playtime and date of purchase are both considered. Can I review an early access game? Players are encouraged to share reviews about Early Access games.
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How to get refunds on Steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.
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How do I refund a gift I bought on Steam?

  1. The gift recipient must first allow the refund by logging into their Steam account from the Support page and selecting the gift.
  2. After the recipient has approved the refund, you can then submit a refund request for that gift.
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Is it rude to refuse a gift?

This very much depends upon the reason for the gift. If its given with good intentions then you should show some respect and gratitude for it and just accept but if its given on a quid pro quo basis and you suspect with strings attached then you must decline…
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