How do I return my PS5 controller?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Can I return a PS5 controller Gamestop?

Except as provided below, unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase. Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase.
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Will PlayStation replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced. First, make sure you have completed the troubleshooting steps above.
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What is the return policy for PS5?

All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation. NOTE: For physical disc games to be considered in “original condition,” they must be returned, unopened, with all security seals intact.
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Where can I take my PS5 controller to get fixed?

Visit any nearby uBreakiFix by Asurion store today for your PlayStation controller repair to give your tech a boost.
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If Your PS5 Controller Says This.. Return It

How much does it cost to get a PS5 controller fixed?

Costs associated with a non-warranty repair are handled on a case-by-case basis. Once received in our facility, a SCUF technician will thoroughly inspect your controller and email you a quote for getting your controller back to premium condition. Non-warranty repair services generally range from $19.95 to $85.
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How long is the PS5 controller warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
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Can I return PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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How do I return an item to PlayStation?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Can I return a PS5 to Target if I opened it?

Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Visit here for information on return exceptions. Most unopened items sold by a Target Plus Partner in new condition and returned within 90 days will receive a refund.
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How can I fix my PS5 controller for free?

Check the PlayStation Hardware & Repairs webpage. If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free.
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Is there a warranty for PS5 controllers?

Manufacturers warranty is 1 year from the date of purchase.
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How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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Can I return a PS5 controller at Target?

Return details

This item must be returned to any Target store. This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
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Will GameStop give me a full refund?

To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
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Does GameStop buy controllers back?

Trade-in Your Stuff For Credit.

Now accepting trades on games, consoles, controllers, headsets, phones, tablets, smart watches, keyboards, microphones, external hard drives, memory cards, and more.
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How long do I have to return my PS5 to Walmart?

You have 90 days.
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How to get a replacement PS5?

Firstly, if your PS5 is still under warranty, the best course of action would be to reach out to Sony's official PlayStation support. They have a dedicated support team that can guide you through the troubleshooting process and, if necessary, arrange for a repair or replacement.
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How do refunds work on PlayStation Store?

A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. However, we may reduce your refund amount based on how much you have used the service.
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Can I return a PlayStation controller to Walmart?

CAGiversary! The website says "generally 90 days" with this tidbit aftewards: Is there a time limit on returns? Generally, we accept returns within 90 days after purchase.
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Can you return PS5 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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What voids PS5 controller warranty?

THIS WARRANTY DOES NOT APPLY: (A) TO DAMAGE CAUSED BY USE OF THIS PRODUCT WITH PRODUCTS THAT ARE NOT COMPATIBLE WITH THIS PRODUCT; (B) TO DAMAGE CAUSED BY USE OF THIS PRODUCT WITH ANY PERIPHERAL(S) THAT SIE DOES NOT LICENSE OR SELL, INCLUDING NON-LICENSED GAME ENHANCEMENT DEVICES, CONTROLLERS, ADAPTORS AND POWER SUPPLY ...
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Why do PS5 controllers not last long?

The PS5 controller's battery life varies depending on what games you're playing and the settings you use. For example, if you like to play using a wired pair of headphones, this will drain the controller faster than using a wireless pair of headphones.
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Why do PS5 controllers drift?

Why does my PlayStation 5 controller keep drifting when I play? Usually it is caused by the dust or sometimes software glitch. Make sure your controller upto date. If the drifting occurs by software problem then you have to reset your ps5 controller.
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