Is ID.me safe from hackers?

ID.me uses strong security like encryption and multi-factor authentication (MFA) and meets federal standards, making it generally secure against hackers, but it's a high-value target due to the sensitive data it holds, so user vigilance is crucial; while it's generally safe and accredited, it's not immune to risks like sophisticated attacks or user errors, and past issues with its performance for the IRS have raised concerns.
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What can a scammer do with my ID.me account?

Scammers often use psychological tricks, like urgency, fear, or trust, to convince you to reveal personal information. If scammers gain access to your ID.me account, they can use it to sign in as you and access sensitive services like unemployment benefits or tax records.
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Is it safe to give ID.me my social security number?

Yes, it's generally considered safe to give ID.me your Social Security Number (SSN) because it's a legitimate, federally-certified identity verification service used by many government agencies (like the IRS and Social Security Administration) for secure online access, employing bank-grade encryption and data protection to prevent fraud, but you must ensure you're on the official ID.me site to avoid phishing scams. 
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Is the IRS using ID.me now?

The IRS works with ID.me to verify identities and help taxpayers and tax professionals securely access IRS online tools. This article shows you how to sign in, create an account, verify your identity, and fix common issues. You'll also find links to helpful IRS resources.
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Is ID.me a trustworthy site?

Is ID.me a scam? No, ID.me is not a scam. It's a legitimate identity verification company used by many government agencies and other organizations. However, scammers may impersonate ID.me through phishing attacks to try to steal your personal information or access your account, so it's important to stay alert.
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'Something about ID.me wasn't right': Former employee speaks amid gov't investigation

Should I use ID.me for Social Security?

Yes, you must use either ID.me or Login.gov to access your "my Social Security" account online as of mid-2025, as the SSA removed the old username option. You should choose the platform that best fits your situation, with some users preferring ID.me for easier verification or if they lack a mobile, while others find Login.gov (a government-run option) more direct, but be aware of potential identity verification hurdles with either, and consider setting up backup MFA methods. 
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How to find out if your SSN has been compromised?

To find out if your SSN is compromised, check credit reports at AnnualCreditReport.com for unfamiliar accounts, review your Social Security account for incorrect work history, monitor bank/credit card statements for fraud, and look for red flags like unexpected bills or loan rejections, or use a dedicated data breach checker like npd.pentester.com if a large breach occurred. If compromised, place a fraud alert with a credit bureau and report it at IdentityTheft.gov. 
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Can I trust ID.me IRS?

You can get help verifying your identity with ID.me on the ID.me help site. ID.me is a trusted credential service provider selected to support IRS.gov login services.
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What is the purpose of having an ID.me account?

ID.me is a digital identity verification service that lets users securely prove who they are online to access government services (like the IRS or unemployment benefits), get exclusive discounts (for teachers, military, etc.), and use a single sign-on across many websites, acting as a secure, digital ID wallet. It helps prevent fraud by confirming users' identities using documents and selfies, providing secure access to sensitive accounts like tax portals or healthcare, and offering benefits for various communities. 
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Can I login to the IRS without an ID.me account?

If you do not have an ID.me account, you must create a new account using Your Online Account at IRS.gov.
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Does ID.me sell my data?

ID.me will not sell, rent, or trade your Personal Information. ID.me will only transfer your Personal Information with your consent, to third parties in order to assist in verifying your identity or community eligibility, and as required for the prevention of fraud.
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Can someone access your bank account if they have your SSN?

An identity thief could try to use your Social Security number to do things like open accounts, take out a loan, file taxes, or get a job.
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What is the most common way people get their identity stolen?

How identity theft happens
  • Steal your wallet or purse to get ID, credit, or bank cards.
  • Go through your trash to retrieve bank statements or tax documents.
  • Install skimmers at ATM machines, cash registers, and fuel pumps to digitally steal information from your bank card.
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What happens if ID.me gets hacked?

If you suspect that someone tried to create an ID.me account or verify using your information, or if you believe someone else signed in to your account, report it to ID.me immediately. Our specialized team will conduct an investigation. After we complete our investigation, we will email you with next steps.
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What's the worst thing someone can do with your ID?

What Can Scammers Do With Your ID or Driver's License?
  • ‍Steal your identity.
  • Create a "synthetic identity" with your information.
  • Create a fake ID by using your driver's license number.
  • Access your bank accounts and savings.
  • Open new accounts in your name.
  • Pretend to be you when committing crimes.
  • Commit other forms of fraud.
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Can someone steal my identity if they have my ID?

Yes, someone can steal your identity with your government-issued ID or driver's license. Any documents that contain Personally Identifiable Information (PII) – including your full name, home address, date of birth, photo or even your signature – can be used to steal your identity and target you with phishing scams.
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Who is ID.me owned by?

ID.me is a privately held company, co-founded and led by CEO Blake Hall, a military veteran, and it's owned by a combination of its founders, early investors (like angel investors and venture firms such as Lead Edge Capital, Viking Global Investors, CapitalG, etc.), and through subsequent funding rounds, rather than being owned by the government or a single entity. It's a U.S.-based digital identity verification platform that partners with various organizations, including government agencies, retailers, and healthcare providers, to secure online access.
 
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Can someone else use my ID.me account?

You cannot share your ID.me account with anyone else—including a spouse, dependents, and other family members. Each person must create their own account to verify their identity. Note: Sharing your ID.me login may cause your account to be locked or suspended.
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Can I delete my ID.me account?

Yes, you can delete your ID.me account at any time by signing in, going to Sign In & Security, then Privacy, and selecting Remove my data, followed by Close my account. Be aware that while this deactivates your identity credential, ID.me retains account and verification history for up to three years, and deleting it stops access to linked government sites like VA.gov. 
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How to verify if someone is scamming you?

SIX SIGNS IT IS A SCAM
  1. Scammers Want. You To Wire Money. You may be asked to wire money or purchase pre-paid debit cards. ...
  2. Scammers Tell. You To Keep It “Secret” ...
  3. Scammers Make. It Sound Too Good To Be True. ...
  4. Scammers Contact. You “Out Of The Blue” ...
  5. Scammers Claim. There Is An “Emergency” ...
  6. Scammers Ask. For Your Personal Information.
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Is ID.me used by the government?

No, ID.me is not a government site; it's a private identity verification company that partners with many government agencies (like the IRS, VA, and state labor departments) and other organizations to help users securely access online services, acting as a trusted third-party identity provider. While it's not government-run like Login.gov, it meets federal security standards and provides a way to prove your identity for various government benefits. 
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What data does ID.me collect?

Biometric information includes things like fingerprints, voiceprints, scans of a hand, facial geometry recognition, and iris or retina recognition. Specifically, ID.me may collect biometric information such as facial geometry from users during certain verification processes.
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Should I be worried if my SSN is on the dark web?

Yes, you should be worried if your SSN is on the dark web, as it's a prime target for identity thieves to open credit, file fake tax returns, get medical care, or steal benefits; you need to act fast by placing credit freezes, setting up fraud alerts, monitoring accounts (credit, financial, SSA.gov), and securing online accounts with strong passwords and 2FA. 
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Is it a good idea to freeze your Social Security number?

Yes, you should consider locking your Social Security number (SSN) to protect against identity theft, especially if your information has been compromised or you fear fraud, using methods like the SSA's "Self Lock" for employment fraud or freezing your credit with the major bureaus (Experian, Equifax, TransUnion) to prevent new credit accounts from being opened in your name. Locking your SSN prevents its use for employment or online accounts, while a credit freeze stops lenders from accessing your credit report, both offering significant protection against criminals using your SSN for financial gain. 
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Can someone access your bank account with your SSN?

Scammers can use your SSN and information to open bank accounts or apply for credit cards without your knowledge. These accounts can be used to take out loans or rack up massive debts—all under your name.
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