Why aren t my Ubisoft Rewards showing up?

Please note that if the "Rewards" tab does not appear, Ubisoft Connect rewards are not supported by your game. Some older Ubisoft titles no longer receive patch updates, and may be unavailable on the Ubisoft Connect webpage.
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Why are my Ubisoft rewards not showing up?

Please note, if the Rewards section does not appear, this means that rewards are unavailable for the game. Any rewards you unlock will be available in-game the next time you launch the game. To access your Rewards across multiple platforms, please make sure that your Ubisoft account is linked to your platform accounts.
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How do I claim my Ubisoft rewards?

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  1. Visit the Ubisoft Store.
  2. Login to the Ubisoft account you would like to get rewards on.
  3. Select the Wallet icon at the top right of the screen to open the management page.
  4. From the Your Rewards section, select ''Redeem now''.
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Where are my Ubisoft rewards in AC Origins?

Purchased content can be checked through the Store via the Add-Ons tab. If the content has successfully installed, it will display as Owned. This content will then be available in your Inventory or Gear menus. If you are unable to locate any of your content in-game, please make sure it is installed on your platform.
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Why won't Ubisoft take my money?

Check the expiration date and validity date of your card. Confirm that your balance or credit limit covers the payment. Make sure that recurring online transactions are enabled for your payment method account. If your payment method is no longer valid, you can update your subscription details at any time.
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[FIXED] UBISOFT STORE NOT LOADING 2024 | How to Fix Ubisoft Connect Store Not Loading

Is Ubisoft losing money?

In the financial year 2023-24, which ended in March 2024, French video game producer Ubisoft reported a net income of 157.9 million euros, up from a net loss of close to 495 million euros in the previous year.
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How do I accept a gift on Ubisoft?

To redeem your Ubisoft Digital Gift Card, visit the activation page, enter your code exactly as it is shown, choose Credit my Wallet. When you redeem a Ubisoft Digital Gift Card you should receive the funds in your Ubisoft Wallet within a couple of seconds.
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Do Ubisoft rewards expire?

Your Units will expire 24 months after you earned them.
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Does Uplay still exist?

In October 2020, Uplay and the Ubisoft Club were merged into Ubisoft Connect, which would offer the same features but also enable current and future Ubisoft games to support cross-saves and cross-play between platforms, and support for cloud gaming platforms including Stadia and Amazon Luna.
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Why is Ubisoft not working?

Check the server status Before troubleshooting issues with a connection to one of our games, check if there are any ongoing maintenances or outages for your game on Ubisoft Help. Reset network hardware Perform a full power cycle on your router to rule out any hardware issues.
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How do I claim my Ubisoft free game?

To access a free trial period on Ubisoft Connect PC: • Launch Ubisoft Connect PC and log in to your Ubisoft account. Go to the "Library" tab. Select "Free games" to view available free trial periods. Go to the Game page of the game you wish to play.
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What are Ubisoft Wallet rewards?

On the Ubisoft Store, you can get Wallet rewards by purchasing Ubisoft games and additional content using the funds from your Ubisoft Wallet. To check for any available Rewards: Visit the Ubisoft Store.
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How do I redeem Ubisoft?

How to Redeem a game on Ubisoft Connect
  1. Create a Ubisoft Account: Visit Ubisoft - Account to create a Ubisoft Account.
  2. Go into your My Games overview.
  3. Press the "Login to Ubisoft" button (text: Please login to your Ubisoft Account) --> Your game icon will now show and the text will change to "Activate on Ubisoft"
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Where do I claim my Ubisoft rewards?

Rewards can be redeemed from the first Tuesday of every month on the Ubisoft+ website, or on Ubisoft Connect PC via the "Ubisoft+" tab. To redeem and access your rewards, please link your Ubisoft account with your platform account.
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How do I redeem my Ubisoft Plus Rewards?

How can I redeem rewards? Once subscribed, you can redeem rewards by logging in to Ubisoft+ on the web or by visiting the Ubisoft+ tab in Ubisoft Connect PC. Once in Ubisoft+, go to the Rewards page to see available rewards, previously redeemed rewards, and upcoming ones.
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How do I claim drops Ubisoft?

You can find participating streams by searching for the relevant Ubisoft game's stream and selecting the Drops Enabled tag in the search filter. Once you watch the participating stream, you can claim your Twitch Drops by going to your Twitch Inventory and selecting Claim Now.
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Why did Ubisoft shut down?

The decision to close the online services for a title is always taken with the consideration of our player base, including the level of interest they still have in the game. With this in mind, the online multiplayer services, in-game news and player statistics for most games listed below have been shut down.
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What game did Ubisoft delete?

Ubisoft's online-only racing game The Crew stopped being operable on April 1. Some users are reporting, however, that things have gone a bit further. They say that the company actually reached into Ubisoft Connect accounts and revoked the license to access the game, according to reports by Game Rant and others.
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Can you get banned from Uplay?

To maintain the security of player accounts, we may take disciplinary action, such as bans for instance, against Ubisoft accounts that violate our Terms of Use, or that can be linked to illegal activity. For instance, account phishing, selling, sharing or fraud.
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Do Ubisoft accounts get deleted?

Inactive Ubisoft accounts, with no PC purchases or active subscriptions tied to them, may be closed in order to comply with data protection laws after long periods of inactivity.
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How long do rewards last?

While most credit card rewards programs have points that never expire, hotel and airline rewards tend to expire after 12 to 36 months. There are other ways to lose your credit card rewards outside of standard expiration, including account inactivity, becoming delinquent on your account and returning a purchase.
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Does Ubisoft refund games?

For more information, please consult our Terms of Sale. You can request a refund for a digital PC game within 14 days of your purchase, as long as the game has not been played for more than two hours. Refund requests for digital PC games can be submitted on the Order History page of the Ubisoft Store.
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Why are my Ubisoft Club rewards not working?

Please note, if the Rewards section does not appear, this means that rewards are unavailable for the game. Any rewards you unlock will be available in-game the next time you launch the game. To access your Rewards across multiple platforms, please make sure that your Ubisoft account is linked to your platform accounts.
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Can you gift in R6?

You also have the option to gift the Battle Pass to a friend. Please note that Battle Pass content is bound to your Ubisoft account and cannot be shared with any other account.
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Can you gift Ubisoft points?

Ubisoft Wallet credit cannot be gifted, transferred or withdrawn to a different Ubisoft account.
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