Why can't I control my Nintendo Switch?

Check that the controller buttons are working. Start System Settings from the HOME Menu, then select Controllers and Sensors ⇒ Test Input Devices ⇒ Test Controller Buttons to make sure that the buttons are functioning correctly. If any buttons are not working properly, please contact Nintendo Customer Service.
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Why is my Switch control not working?

Ensure the Joy-Con controllers have the latest controller firmware installed. Remove any skins or covers from the problematic controllers and calibrate the control sticks. If the issue is occurring with a specific game or application, try the following: Check for any available software updates for that game.
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Why wont my controller work on my Switch?

Make sure you've given your controllers time to charge (allow 6 hours or until the orange light at the top of the controller turns off). If they're still not connecting, you may need to replace the battery in your console or controller. We recommend getting expert help for this Nintendo repair issue.
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Why are my Switch Controllers not responding when attached?

Attach the Joy-Con to the console, ensuring that it is correctly oriented and inserted all the way. If the Joy-Con is still not recognised by the console, try to detach and reattach it to the console a couple times. If at all possible, test another Joy-Con with the console.
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Why is my Switch not responding to anything?

Your console may have frozen.

If your console has frozen and is unresponsive, press and hold the POWER Button for at least 12 seconds to turn the console completely off. Then press the POWER Button again to turn the console on. * A Nintendo Switch is pictured here.
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*UPDATED* BEST Nintendo Switch Settings For AIMBOT + FAST EDITS!

Why is my switch suddenly not working?

Check the AC adapter for damage. Damage can include frayed or split cord, loose connectors, kinks, etc. If any damage to the AC adapter is found, it will need to be replaced. You can purchase the Nintendo Switch AC adapter from the My Nintendo Store.
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Why won't my switch controller respond?

Check that the controller buttons are working.

Start System Settings from the HOME Menu, then select Controllers and Sensors ⇒ Test Input Devices ⇒ Test Controller Buttons to make sure that the buttons are functioning correctly. If any buttons are not working properly, please contact Nintendo Customer Service.
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How do you unfreeze a Switch controller?

Reset the Pro Controller by pressing the SYNC Button once, then press any other button to wake it up again. Test the button input on the Pro Controller.
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Why is my Joy-Con not responding when detached?

Ensure your console has the latest system version installed. Update the controller firmware. With the Joy-Con detached, reset the controller by pressing the SYNC Button once. Then press any other button to power on the Joy-Con again.
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How do I get my Switch controller to work?

Wireless pairing procedure
  1. Select "Controllers" on the HOME Menu.
  2. Select "Change Grip/Order".
  3. Hold the SYNC Button on the controller you want to pair. (Release the button once the controller LED starts flashing.) ...
  4. When the message "Paired" appears on the screen, the pairing is complete.
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Why is my Switch controller buttons not working?

What to Do: Check if the non-responsive buttons feel sticky or stuck down. If any are sticky or stuck, turn off the console and clean the area around the problematic buttons using a soft, dry toothbrush. Important: Avoid using any cleaners or fluids.
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How do you reset your Switch?

Press the POWER Button while holding the volume up and volume down buttons. Continue holding the volume buttons to open recovery mode. Keep holding the volume buttons until recovery mode is displayed. Select "Restore Factory Settings Without Deleting Save Data", then follow the on-screen instructions.
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Why won't my switch recognize my controller?

- Open "Controllers" on the HOME Menu. - If the controller is not being recognized by the console, select "Change Grip/Order" to connect it. - Make sure that your console and software is updated to latest firmware. - Make sure that the Switch console is placed completely and properly into the dock.
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Why is my switch not working properly?

In many cases, a switch will fail to operate correctly because wire connections—either circuit splices inside the electrical box, or wires connected to the switch itself—have become loose, preventing the circuit current from following its designated path.
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Why is my switch power button not responding?

Hold down the POWER Button on the console for at least three seconds to access the Power Options, then select "Turn off". If the Power Options menu cannot be accessed, or if the console does not respond, press and hold down the POWER Button for at least twelve seconds to force the console to shut down.
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How do I fix unresponsive Joy-Con?

What to do
  1. Confirm that your console has the latest system update. ...
  2. Ensure the Joy-Con controllers are charged. ...
  3. Decrease the distance between the Joy-Con and the Nintendo Switch console.
  4. Ensure that the Nintendo Switch console is placed to avoid wireless interference.
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Why won't my Switch controller click in?

If you don't hear a click even when the Joy-Con is fully inserted, or if it detaches immediately, it may be that the locking mechanism is damaged after the Joy-Con was dropped or as a result of some other impact. In that case, contact your local customer service centre.
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Why won't my switch let me play with the controller attached?

Detach and reattach the Joy-Con again a couple of times. Test another Joy-Con controller with the console, if possible. The non-working controller(s) will need to be repaired. For assistance with Joy-Con, please contact us for support.
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What causes a Nintendo Switch to freeze?

A frozen Nintendo Switch may be due to a variety of issues, including a dead battery, a software glitch, an incomplete update, or a dirty game cartridge. The same problems can prevent the Switch from awakening from Sleep Mode, turning on, turning off, or running games properly.
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How do I get my Switch controller unstuck?

For the right Joy-Con, hold it upright with the "+" button positioned upward and the Joy-Con strap in the other hand. Firmly slide the Joy-Con upward. For the left Joy-Con, hold it upright with the "-" button positioned upward and the Joy-Con strap in the other hand. Firmly slide the Joy-Con upward.
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Are Joy-Con repairs still free?

Send Your Joy-Cons to Nintendo for Free Repairs

Nintendo performs free Joy-Con repairs in most countries, though you need to fill out a form to submit a repair. Once you submit a repair form, Nintendo will give you a shipping label. You can send them company four Joy-Cons in a single box.
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Why is switch control not working?

Ensure the Joy-Con have the latest controller firmware installed. Remove any skins or covers from the problematic Joy-Con, if any, and calibrate the control sticks. If the issue is occurring with a specific game or application, try the following: Check for any available software updates for that game.
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Why is my switch unresponsive?

Hold down the POWER Button for at least 20 seconds to force the console to power off, then remove any game cards or microSD cards. Power on the console and perform a system update. If the issue persists, power off the console again, then format the console without deleting save data.
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How do I get my controller to work on my switch?

On the HOME Menu, select "Controllers" → "Change Grip/Order". Then pair the controllers you want to play with in order, following the instructions on the screen. *On the "Change Grip/Order" screen, you can only pair up to 4 controllers.
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