Why won t my headphones work on PlayStation?

Make sure the headset is turned on and paired with the wireless adaptor. More than one audio source might be connected to your PS4 console. Try disconnecting the other audio source. The Headset Companion app might need updating.
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Why is my headphones not working when I plug them in PS4?

Go to Settings>Devices>Audio Devices>Headset and Headphones. if the volume bar is grayed out, your PS4 isnt recognizing your headset. Push the headset adapter into the PS4 until you hear a "click." This may require the use of force.
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Why can't I hear anything through my headphones on PS4?

On the PS4 press and hold the Playstation button on the controller. Scroll down to Adjust Sound and Devices. Select Output to Headphones and change the setting to All Audio.
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How do I get my headphones to work on my PS4?

Connect a 3.5mm jack
  1. Grab your PS4 controller and your headset.
  2. Plug the 3.5mm jack cable of the headset into the headphone jack of the PS4 controller.
  3. Press and hold the PS button on the controller. You'll see a menu.
  4. Go to Sound/Devices.
  5. Under Output headphones, select All audio.
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Why won't my headphones work on my PS4 controller?

Go to Settings > Devices > Audio Devices. Select Output to Headphones > All Audio. Adjust Volume Control (Headphones). If Output to Headphones is grayed out, the headphones aren't detected by the controller.
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Playstation Pulse 3D Headset: How to Factory Reset (Won't Connect or Pair?) FIXED!

Why aren t my headphones working when I plug them into my controller?

My headset isn't working

Check that your headset adapter is firmly plugged into your controller and that your stereo headset's 3.5mm cable is securely plugged into the adapter. You'll know it's plugged in properly if you press the mute button and the LED lights up.
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Why isn t my headset working when i plug it into my controller?

Disconnect and then firmly reconnect the headset to the controller's expansion port. Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller. Test the headset by connecting it to a different controller.
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Why can't I hear people on my headset?

Check your headset settings

If you're experiencing audio issues where you can't hear or others can't hear you, first check the headset's volume, balance, and mute settings: The headset volume is controlled by turning the dial on the outside of the right earcup. Be sure the headset volume isn't turned all the way down.
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How do I unmute my headset on PS4?

How To Unmute Mic On PS4 – A Comprehensive Guide
  1. Step 1: Go to Your Settings. ...
  2. Step 2: Choose Audio Devices. ...
  3. Step 3: Select Input Device. ...
  4. Step 4: Check Your PlayStation Camera Settings. ...
  5. Step 5: Explore Microphone Options. ...
  6. Step 6: Unmute Your Mic. ...
  7. Step 7: Test Your Unmuted Mic.
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Where is the headphone jack on PS4?

Yes, you can plug regular wired headphones into the PS4 controller. To do so, you will need to use the 3.5mm audio jack on the bottom of the controller. Simply plug the headphone jack into the controller, and the audio from the PS4 will be played through the headphones.
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Why is my PS4 saying my mic is muted?

Look for the Mute Game Voice Chat option. If the Mute Game Voice Chat option is checked, uncheck that box. PLEASE NOTE: There is also a Mute All Microphones setting. If this option is checked, this setting will mute your mic, even if the mic is unmuted on the headset itself.
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How do I unmute my headset?

You can mute the microphone on your headset in two ways:
  1. Rotate the mic boom up to mute then back down to unmute.
  2. Press the mute button on the inline controller to mute or unmute.
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Why can't people hear me on my gaming headset?

Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording.
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Why can I hear my audio through my headset?

Ensure your headset and microphone are plugged into the right ports. Sometimes, simple misconfigurations can lead to feedback. If you're using a USB headset, try plugging it into a different USB port. Some ports might not be fully compatible with audio devices.
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Why can't I hear my game audio?

Check your device's audio settings: Ensure that your device's audio settings are configured to output sound through the correct speakers or headphones, and that the volume is turned up. Also, make sure that the game is not muted or set to a low volume level in your device's volume mixer.
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Why is my headset working but not my mic?

Try the following solutions: If your headset has a Mute button, make sure it isn't active. Make sure that your microphone or headset is connected correctly to your computer. Make sure that your microphone or headset is the system default recording device.
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How do I get my headset to work with my ps5 controller?

3.5mm audio jack on the controller
  1. Use the cable that was included with the gaming headset and plug one end into the gaming headset.
  2. Take your controller and plug the other end of the cable into the 3.5mm jack.
  3. The sound will now play via the headset.
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Why won t my gaming headset connect?

Check the connections: Ensure that your headset is properly connected and inserted fully into the corresponding port. Try a different port: If your headset is connected via USB, try using a different USB port on your computer. If it's connected via an audio jack, try using a different audio port.
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How do I fix my gaming headset mic?

For All Headsets
  1. Make sure the mic diaphragm is in front and the air vent is facing away from your mouth.
  2. Make sure that the apps can access the mic. ...
  3. Turn on mic access on the selected app.
  4. Set Device as a Default Recording Device. ...
  5. Adjust Mic Levels in Windows settings.
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How do I get my gaming headset mic to work?

Methods To Solve Headset Mic Not Working
  1. Set Your Mic Device As Default. ...
  2. Update The Audio Drivers. ...
  3. Allow Applications To Access The Microphone. ...
  4. Ensure The Headphone Mic Is Not Muted. ...
  5. Make Sure Your Mic Is Enabled. ...
  6. Clean The Headphone Jack. ...
  7. Windows Latest Update. ...
  8. Try Using Other Jack.
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How do you fix muted headphones?

Turn up the volume.

If you can't hear anything from your headphones, it could be that you accidentally turned down the volume or muted the headphones. First, turn up the volume via the headphones' built-in volume buttons (if they have these buttons). Then check the volume on your paired device.
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How do I enable my headset?

Manually set headphones as the default device
  1. Right-click the Windows icon (Start). Select System.
  2. Select Sound.
  3. Check the output device under Output. ...
  4. Select Headphones.
  5. If the headphones still do not work, try unplugging them, and then plugging them back in.
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How do I check if my headset is muted?

The mute indicator is located on the mute button. The mute indicator blinks when muted and is solid red when not muted.
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How do I get my PlayStation mic to work?

If you're having trouble with voice chat, try adjusting the following settings.
  1. Change output device. Go to Settings > Devices > Audio Devices > Output Devices. ...
  2. Adjust Microphone Level. Go to Settings > Devices > Audio Devices. ...
  3. Prioritise Party or Game Chat. Go to Party > Party Settings > Chat Audio.
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Can you use AirPods on PS4?

What you need to connect AirPods to PS4 or PS5. Since both the PS4 and PS5 don't have built-in Bluetooth capabilities, you'll need an adaptor to connect your AirPods to it. Specifically, you'll need a Bluetooth adaptor that you can plug into your console via the USB port or headphone jack.
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